Eric Palomares
Austin,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Food Service Worker
HEB Grocery Store
10.2019 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers and answered inquiries regarding menu items and specials.
Food Service Worker
Whatabuger
11.2017 - 08.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Processed customer payments and balanced cash drawers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Associate
Austin Tennis Center
06.2012 - 06.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Degree -
Lanier High School
Austin, TX06.2016
Skills
- Salad Bar and Buffet Maintenance
- Verbal and Written Communication
- Hospital Operations
- Kitchen Staff Support
- Basic Mathematics
- Multitasking
- Servsafe Certification
- Food Handling Standards
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
HEB Grocery Store
10.2019 - Current
Food Service Worker
Whatabuger
11.2017 - 08.2019
Customer Service Associate
Austin Tennis Center
06.2012 - 06.2016
High School Degree -
Lanier High School