Eric Parro
Irving
Summary
Professional in hospitality with strong skills in customer service, food safety compliance, and team training. Proven ability to enhance convenience for residents while effectively managing packages and inventory.
Overview
11
11
years of professional experience
Work History
Hospitality Team Member
Savoye
Addison
10.2021 - 07.2023
- Ensuring all packages are stored in a secure environment to prevent theft and unauthorized access.
- Enabled residents to independently pick up packages, improving convenience and decreasing reliance on staff support.
- Developed procedures for managing oversized packages, misdelivered items, and food items in compliance with health department guidelines.
- Trained new staff on operational procedures and customer service protocols to ensure consistent service quality.
- Followed health department guidelines when handling food items.
Bartender
Pegasus Pub
Dallas
01.2019 - 11.2020
- Managed bar inventory and restocked supplies regularly.
- Crafted and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Trained new bartenders on techniques and customer interaction standards.
- Assisted in planning and executing special events at the pub.
Happy Hour Bartender
Blue Mesa
Dallas
03.2015 - 05.2017
- Maintain 100% adherence to responsible alcohol service laws and ID checks.
- Prepared garnishes and ensured drinks met quality standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared garnished cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server
Pappadeaux's Seafood Kitchen
Dallas
08.2012 - 03.2014
- Executed food and drink orders precisely, earning gift card award for highest upsells exceeding $50
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Allen High School
Allen05-2009
Some College (No Degree) - Developmental Psychology
Ottawa University
Ottawa, KSSkills
- Food safety compliance
- Beverage mixing
- Inventory control
- Customer service
- Event planning
- Team training
- Package management
- Fluent in English & Spanish
Timeline
Hospitality Team Member
Savoye
10.2021 - 07.2023
Bartender
Pegasus Pub
01.2019 - 11.2020
Happy Hour Bartender
Blue Mesa
03.2015 - 05.2017
Server
Pappadeaux's Seafood Kitchen
08.2012 - 03.2014
High School Diploma -
Allen High School
Some College (No Degree) - Developmental Psychology
Ottawa University