Marilyn Poe
Kansas City,KS
Summary
Dedicated hospitality professional experienced in maintaining cleanliness and compliance in high-pressure environments. Known for exceptional attention to detail and strong teamwork, contributing to enhanced guest satisfaction and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality Team Member
Chipotle Mexican Grill
Kansas City, Missouri
08.2024 - 04.2025
- Processed customer payments accurately and efficiently.
- Ensured compliance with health and safety regulations during food preparation.
- Trained new team members on service standards and procedures.
- Monitored dining area to uphold cleanliness and hygiene standards.
- Greeted guests in a friendly and professional manner.
- Assisted with the preparation of food and beverage items for customers.
Laundry Attendant
Hampton Inn & Suites By Hilton
Kansas City, Missouri
01.2022 - 07.2022
- Sorted and processed laundry items based on type and color to prevent damage.
- Performed regular inspections of laundry equipment to identify maintenance needs.
- Monitored inventory levels of laundry supplies and reported restocking needs.
- Ensured proper stain treatment techniques were applied to maintain fabric integrity.
- Kept work area neat, clean and organized at all times.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
Housekeeping Room Attendant
Hotel Kansas City
Kansas City, Missouri
08.2021 - 12.2021
- Ensured cleanliness of guest rooms by efficiently organizing cleaning schedules.
- Utilized appropriate cleaning equipment to maintain hygiene standards.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Home Health Aide
Homestead Healthcare Services
Overland Park, Kansas
05.2018 - 10.2020
- Provided personal care assistance to clients, enhancing their comfort and quality of life.
- Monitored clients' health conditions and reported changes to healthcare professionals promptly.
- Assisted clients with daily living activities, fostering independence and dignity.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Assisted clients with bathing, dressing, and incontinence care.
- Supported clients with mobility challenges, promoting physical activity and safety.
- Documented care activities and observations accurately, maintaining compliance with health regulations.
Warehouse Associate
LSI Staffing Solutions
Shawnee, Kansas
02.2015 - 03.2017
- Sorted and organized incoming shipments to streamline processing.
- Maintained equipment by conducting routine inspections and reporting issues.
- Packaged products according to specifications for safe transport.
- Conducted quality checks on outgoing shipments to ensure compliance.
- Utilized barcode scanners for accurate inventory tracking.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
Warehouse Packer
JCPenney Distribution Warehouse
Lenexa, Kansas
03.2016 - 02.2017
- Executed efficient packing operations to ensure timely order fulfillment.
- Maintained organized workstations to support smooth packaging processes.
- Sorted and labeled products accurately for streamlined shipping.
- Utilized RF scan guns to verify order accuracy during packing.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Used pallet jacks to move items to and from warehouse locations.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Inspected finished product packaging for quality assurance before sending out orders.
Education
High School Diploma -
Johnson Senior High School
Saint Paul, MN06-1987
Skills
- Customer service
- Payment processing
- Food safety compliance
- Cleaning procedures
- Hospitality management
- Supply chain awareness
- Quality control
- Problem solving
- Attention to detail
- Time management
- Strong teamwork
- Housekeeping standards
- Interpersonal skills
- Food safety awareness
- Cash handling proficiency
- Empathy and compassion
- Detail-oriented
- Guest service oversight
- Hotel services and hospitality
- Flexibility
- Problem-solving
Languages
English
Professional
Certification
Food handler certification
Timeline
Hospitality Team Member
Chipotle Mexican Grill
08.2024 - 04.2025
Laundry Attendant
Hampton Inn & Suites By Hilton
01.2022 - 07.2022
Housekeeping Room Attendant
Hotel Kansas City
08.2021 - 12.2021
Home Health Aide
Homestead Healthcare Services
05.2018 - 10.2020
Warehouse Packer
JCPenney Distribution Warehouse
03.2016 - 02.2017
Warehouse Associate
LSI Staffing Solutions
02.2015 - 03.2017
High School Diploma -
Johnson Senior High School