Summary
Overview
Work History
Education
Skills
Timeline
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ERIC PENG

Lake Villa,Illinois

Summary

Dynamic Production Team Lead Technician with proven adaptability and strong technical troubleshooting skills. Experienced in coordinating production schedules and training team members to enhance operational efficiency.

Overview

14
14
years of professional experience

Work History

Production Team Lead Technician

Baxter Healthcare
Round Lake, Illinois
04.2022 - Current
  • Coordinated daily production schedules to meet operational targets and deadlines.
  • Trained new employees on equipment usage and safety protocols effectively.
  • Collaborated with management to resolve production issues promptly and effectively.
  • Supervised production team to ensure efficient workflow and safety compliance.
  • Diagnosed and repaired equipment issues using diagnostic tools and techniques.
  • Performed routine maintenance on machinery to ensure optimal performance.
  • Collaborated with team members to troubleshoot complex technical problems.
  • Maintained inventory of spare parts and ordered replacements as needed.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Installed new components or replaced defective parts to restore functionality.

Warehouse Supervisor OPS

Medline Industries, Inc.
Grayslake, Illinois
05.2016 - 02.2022
  • Monitored workflow to optimize productivity and maintain operational standards.
  • Supervised loading and unloading of materials and medical equipment from incoming trucks.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Managed shipment scheduling and ensured timely dispatch of orders.
  • Received incoming shipments, verifying quantities and inspecting for damages.
  • Operated robotic systems for assembly line efficiency and precision.

Customer Service - Logistics

Zebra Technologies
Lincolnshire, Illinois
01.2012 - 12.2015
  • Provided customers with information regarding product performance, and costs.
  • Resolved service or billing inquiries by performing activities such as exchanging merchandise, refunding monies, or adjusting bills.
  • Efficient in computer and Excel programs for data management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Warren Township High School
Gurnee, Illinois

Skills

  • Adaptability
  • Team collaboration
  • Technical troubleshooting
  • Employee training
  • Effective communication
  • Safety compliance
  • Workflow optimization

Timeline

Production Team Lead Technician

Baxter Healthcare
04.2022 - Current

Warehouse Supervisor OPS

Medline Industries, Inc.
05.2016 - 02.2022

Customer Service - Logistics

Zebra Technologies
01.2012 - 12.2015

High School Diploma -

Warren Township High School

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