Eric Perez
New York,NY
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
8
8
years of professional experience
Work History
Operation Supervisor
Burberry
06.2023 - Current
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Directed training and performance monitoring for 18 staff members.( 5 operation associates 13 Client advisors).
- Oversaw packaging and delivery of purchased merchandise to respective facilities with zero discrepancies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Manage the stockroom activities
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Ensure the security and cleaning of the stock facility.
- Managed Monthly and yearly cycle count.
- Created and enforced detailed organization processes to increase quality and service standards.
Operation Manager
Rimowa - Lvmh
02.2022 - 04.2023
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Contributed to leadership team for implementing company policies and procedures.
- Directed training and performance monitoring for 15 staff members.(4 stock associates, 2 guards, 6 Client advisors)
- Liaised with senior leadership to report damaged inventory control tracking and reporting.
- Determined layout of store merchandise for visual appeal to consumers.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Oversaw packaging and delivery of purchased merchandise to respective facilities with zero discrepancies.
- Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Operations Manager
Sneaker Con
06.2017 - 01.2021
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Controlled reduction of loss inventory by protecting company assets.
Consignment Inventory Specialist
Flight Club
08.2015 - 05.2017
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Education
No Degree - Business
Monroe College
New Rochelle, NY06.2024
Skills
- Proficient in SAP, Cegid, and Stripe
- Inventory Management
- Operational Efficiency
- Proficient in Excel
- Risk Management
- Time Management
- Data Analysis
- Problem Solving
- Shipment Processing
- Team Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operation Supervisor
Burberry
06.2023 - Current
Operation Manager
Rimowa - Lvmh
02.2022 - 04.2023
Operations Manager
Sneaker Con
06.2017 - 01.2021
Consignment Inventory Specialist
Flight Club
08.2015 - 05.2017
No Degree - Business
Monroe College
Similar Profiles
Kamil GrzesiowskiKamil Grzesiowski
Production Performance Analyst at BurberryProduction Performance Analyst at Burberry
Jasmine Xinyu LinJasmine Xinyu Lin
Retail sales associate at BurberryRetail sales associate at Burberry
Frances PageFrances Page
Supply chain planning manager at BurberrySupply chain planning manager at Burberry
Jonathan ArredondoJonathan Arredondo
Service Leader at BurberryService Leader at Burberry
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)