Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Eric Perez

Eric Perez

Porter

Summary

excelled in maintaining impeccable customer service standards. Expert in staff coordination and complaint resolution. Demonstrated exceptional communication and multitasking skills, significantly improving seating efficiency and customer satisfaction. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Host/Hostess Trainer

Buffalo Wild Wings
05.2023 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Provided patrons with estimated waiting times during peak service hours.

Education

High School Diploma -

Westfork Highschool
180 Sorters McClellan Rd, Kingwood, TX 77339
04-2026

Skills

  • Hospitality and accommodation
  • Exceptional communication
  • Multitasking proficiency
  • Critical thinking
  • Staff coordination
  • Complaint handling
  • Complaint resolution
  • Calm demeanor
  • Money handling
  • Punctuality
  • Hard-Working

Interests

- Working out

- Painting

- Reading

- Cooking

- Writing


Timeline

Host/Hostess Trainer

Buffalo Wild Wings
05.2023 - Current

High School Diploma -

Westfork Highschool

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Eric Perez