Summary
Overview
Work History
Skills
Timeline
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Eric Perry

Summary

Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Overview

6
6
years of professional experience

Work History

Budtender

Craft Cannabis Amdresen Rd
02.2023 - Current
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Checked guests' photo identification for validity and age requirements.
  • Restocked supplies and arranged displays.

Associate Lead With Keys

Petsmart
07.2018 - 01.2023
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened and closed store 2 to 3 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Accepted and processed customer returns.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Directed customers to correct store locations.

Skills

  • Handling Complaints and Inquiries
  • Managing Customer Needs
  • Merchandise Quality Assurance
  • Customer Inquiries
  • Cash Handling and Reconciliation
  • Merchandise Promotion and Display
  • Work Prioritization
  • Managing Inventory Stock
  • Special Assignments
  • Persuasive Negotiations
  • Till Counting
  • Thorough Knowledge of Product
  • Cash Counting
  • Superior Work Ethic
  • Adaptable to Changing Demands
  • Managing Cash Register
  • Hand Trucks
  • Retail Industry Experience
  • Stock Replenishment
  • Shelving

Timeline

Budtender

Craft Cannabis Amdresen Rd
02.2023 - Current

Associate Lead With Keys

Petsmart
07.2018 - 01.2023

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Eric Perry