Eric Pins
Highland,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Completed cash register transactions and maintained accurate records of all transactions.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Delivering Delights LLC
09.2021 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Window Cleaner
Shine
11.2021 - 07.2022
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
Sales Associate
GNC
10.2018 - 10.2021
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Tracked stock using company inventory management software.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant supplement products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Car Wash Attendant
Forster’s Auto Wash
02.2018 - 05.2018
- Lubricated car wash machinery and equipment to positively impact machine and equipment reliability.
- Worked one on one with customers
Assembly Worker
Yoyotricks
11.2015 - 01.2018
- Followed detailed assembly instructions, processes and procedures.
- Assembled various pieces of toys and accessories.
Ride Attendant
Sport Way Inc
06.2015 - 08.2016
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Education
High School Diploma -
Milford High School
Milford, MI05.2015
Skills
- Supplement trend knowledge
- Merchandising Knowledge
- Point of Sale Knowledge
- Cash Handling
- Relationship building
- Problem-solving skills
- Professional demeanor
- Stocking and Replenishing
- Sales
- Cash register operations
- Merchandising understanding
- Upselling
- Shipment processing
- Valid Driver's License
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Loading and unloading
- Heavy Lifting
- GPS Navigation
- Map reading and navigation skills
Timeline
Window Cleaner
Shine
11.2021 - 07.2022
Delivery Driver
Delivering Delights LLC
09.2021 - 06.2024
Sales Associate
GNC
10.2018 - 10.2021
Car Wash Attendant
Forster’s Auto Wash
02.2018 - 05.2018
Assembly Worker
Yoyotricks
11.2015 - 01.2018
Ride Attendant
Sport Way Inc
06.2015 - 08.2016
High School Diploma -
Milford High School
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