Summary
Work History
Education
Skills
Timeline
Generic

Eric Polk

7297 Malakai Circle ,CA

Summary

Dynamic Juvenile Detention Officer with extensive experience at Santa Clara County Probation Department, skilled in de-escalation techniques and youth counseling. Successfully implemented behavior management strategies, fostering trust and promoting rehabilitation. Recognized for enhancing facility safety and developing individualized treatment plans, while effectively engaging families and community organizations for post-release support.

Work History

Juvenile Detention Officer

Santa Clara County Probation Department
  • Monitored juvenile residents to ensure safety and compliance with facility regulations.
  • Conducted intake assessments and evaluations for new admissions.
  • Implemented behavior management strategies to facilitate positive interactions among residents.
  • Maintained accurate documentation of incidents, behaviors, and resident progress.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans.
  • Trained new staff on policies, procedures, and crisis intervention techniques.
  • Facilitated group activities and educational programs to promote social skills development.
  • Responded effectively to emergencies, employing de-escalation techniques when necessary.
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
  • Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
  • Completed incident reports when disorder or violence occurs.
  • Liaised with community organizations to arrange post-release support services for juveniles transitioning back into their communities.

Education

Associate of Science - Social Sciences/ Mathematics

Laney College
Oakland, CA
05-1992

Skills

  • Life skills teaching
  • Youth counseling
  • Exceptional oral communication skills
  • Professional boundaries
  • Security procedures
  • Family engagement
  • Suicide prevention
  • De-escalation techniques
  • Human relations
  • Empathy development
  • Educational support
  • Mental health training
  • Interactions concepts

Timeline

Juvenile Detention Officer

Santa Clara County Probation Department

Associate of Science - Social Sciences/ Mathematics

Laney College