Eric Pollock
Houston,TX
Summary
Dynamic healthcare and business professional, with a strong background in patient-centered care, who excels in therapeutic communication and behavioral management. Also has extensive experience as a business leader managing high-impact initiatives, with a proven track record in operational efficiency, team leadership and enhanced service delivery. Highly skilled in procurement and contract negotiation and management, driving cost-effective solutions and optimizing supplier performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Behavioral Health Associate
NeuroPsychiatric Hospitals
08.2025 - Current
- Monitors patient behavior and reported observations to nursing staff promptly.
- Collaborates with multidisciplinary teams to ensure comprehensive patient care.
- Participates in training programs to improve knowledge of mental health practices.
- Fosters a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Monitors patient behavior and reported observations to nursing staff promptly.
- Collaborates with multidisciplinary teams to ensure comprehensive patient care.
- Supports crisis intervention strategies, ensuring safety for all patients and staff.
Site Leader
Bluewave Express Care Wash
01.2024 - Current
- Manages a diverse team of professionals, fostering collaboration and teamwork for increased productivity.
- Fosters a positive work environment that promotes high
morale, job satisfaction and retention among team members. - Evaluates employee performance and provides constructive feedback, while identifying opportunities for growth and development.
- Implements innovative solutions to address site-specific
challenges, resulting in improved efficiency and effectiveness. - Demonstrates a strong commitment to environmental stewardship by implementing sustainable practices throughout all aspects of site management and operations.
- Implements inventory management processes, reducing supply waste and costs.
- Manages all daily operations related to scheduling, budgets, and project timelines.
General Manager
Mister Car Wash
01.2017 - 12.2023
- Led operational efficiency initiatives, enhancing service delivery and customer satisfaction.
- Developed training programs to improve staff performance and retention rates.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Analyzed sales data to inform strategic marketing decisions and drive revenue growth.
Contracts Manager
DynCorp International LLC
11.2011 - 12.2016
- Negotiated contract terms to align with organizational objectives and compliance standards.
- Managed procurement processes, ensuring timely delivery of goods and services.
- Developed and implemented standardized contract templates for consistency across projects.
- Led cross-functional teams in contract review meetings, enhancing collaboration and communication.
Material Control Specialist/Subcontract Admin
Kellogg, Brown & Root
12.2006 - 10.2011
- Managed inventory levels to ensure optimal stock availability and minimize disruptions.
- Coordinated material flow between departments, enhancing efficiency and reducing lead times.
- Implemented process improvements for inventory tracking systems, increasing accuracy in data reporting.
- Trained new staff on material control procedures and best practices to maintain consistency.
- Developed and implemented strategic sourcing strategies to optimize supplier performance.
- Managed vendor relationships to ensure timely deliveries and compliance with contract terms.
- Analyzed market trends to optimize product selection and inventory management.
- Negotiated contracts with suppliers to secure favorable pricing and terms.
Education
No Degree - Computer Science
Texas Southern University
Houston, TX01-2000
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York (City), NY01-1994
Skills
- Patient-centered care
- Suicide & Self-harm prevention
- Behavioral management/modification
- Therapeutic communication/Mental health support
- Operations & Team Management
- Procurement
- Business Development
- Profit & Loss Management
Certification
- American Heart Association-Healthcare worker-Basic Life Support CPR
- TWIC Card-2014 (Transportation Worker Identification Credential)
Timeline
Behavioral Health Associate
NeuroPsychiatric Hospitals
08.2025 - Current
Site Leader
Bluewave Express Care Wash
01.2024 - Current
General Manager
Mister Car Wash
01.2017 - 12.2023
Contracts Manager
DynCorp International LLC
11.2011 - 12.2016
Material Control Specialist/Subcontract Admin
Kellogg, Brown & Root
12.2006 - 10.2011
No Degree - Computer Science
Texas Southern University
Associate of Arts - Liberal Arts
Borough of Manhattan Community College