Eric Pounds
Haslet,TX
Summary
Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.
Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Automotive Technician
Sewell Cadillac of Grapevine
05.2022 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Boosted team morale and productivity through effective communication and leadership.
Automotive Technician
Audi Dallas
09.2020 - 05.2022
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Performed safety and emissions inspections.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Shop Foreman
Blair Automotive
06.2018 - 09.2020
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of Number technicians and shop professionals.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
Shop Foreman/Service Manager
Audi Fort Audi
01.2013 - 06.2018
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of Number technicians and shop professionals.
- Streamlined workflow processes by identifying bottlenecks in production and implementing appropriate solutions to alleviate them.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Contributed to budget management by tracking expenses, reducing waste, and optimizing resource allocation.
- Conducted performance evaluations for team members to identify areas for growth and development.
- Coordinated project workflows for departments.
- Managed staff hiring, training and supervision.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
Automotive Technician
DFW Audi
05.2004 - 01.2013
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Education
Associate Degree In Automotive And Diesel Technolo - Automotive And Diesel Technologies
Universal Technical Institute
Houston, TX02.2003
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Time management
- Troubleshooting skills
- Customer service
Certification
Audi Diagnostic Technician
Audi High Voltage Technician
Timeline
Automotive Technician
Sewell Cadillac of Grapevine
05.2022 - Current
Automotive Technician
Audi Dallas
09.2020 - 05.2022
Shop Foreman
Blair Automotive
06.2018 - 09.2020
Shop Foreman/Service Manager
Audi Fort Audi
01.2013 - 06.2018
Automotive Technician
DFW Audi
05.2004 - 01.2013
Associate Degree In Automotive And Diesel Technolo - Automotive And Diesel Technologies
Universal Technical Institute
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