Reliable team player and strong communicator. Nearly Five years of military training and experience have built strong dedication, work-ethic, and leadership skills
Overview
4
4
years of professional experience
Work History
Athlete Sales Associate
Nike Factory Store
Destin, FL
09.2021 - 03.2022
Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
Interacted with customers to provide information on different features regarding apparel and sports equipment.
Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
Performed recovery of sporting goods items and returned to specified department areas.
Utilized mobile device to determine if customer requested products were available for purchase.
Communicated merchandise needs, pricing concerns, and operations problems to management for problem resolution.
Processed customer payments and bagged items to complete buying experience.
Collaborated with high school and college coaches and administrators to generate team sales.
Complied with loss prevention standards and audit requirements to support retail operations.
Greeted customers pleasantly when each entered store and offered assistance for any buying needs.
Achieved personal and store sales goals by applying sound customer service and sales protocol.
Explained details regarding current store promotions, sales and special events to customers.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Developed strong rapport with customers and created positive impression of business.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built customer loyalty and retention by delivering excellent shopping experiences.
Debrief Technician
United States Air Force
Eglin AFB, United States
10.2019 - 10.2021
Used Microsoft Excel to generate aircraft malfunction reports
Maintain positive control,storage,and inventory of classified assets
Utilized special computer programs to complete pilot debriefs and record aircraft malfunctions.
Used Microsoft office to distribute debrief materials in professional and timely manner
Strategically scheduled team members to maintain optimal training at all times
Answered telephone calls promptly and appropriate manner
Determined aircraft malfunctions by asking pilots relevant questions and listening actively to responses
Identified warrantable repairs and documented on repair order.
Managed team performance by training, mentoring, disciplining and motivating employees.
Organized work to meet demanding production goals.
Planned, scheduled and delegated daily work to team of employees.
Tactical Aircraft Maintainer
United States Air Force
Eglin AFB, FL
10.2017 - 10.2019
Cleaned and repaired aircraft components regularly.
Supervised launch and recovery of aircraft
Supervised moving, jacking and lifting procedures.
Reviewed maintenance data to find trends and plan regular maintenance.
Assisted in recovering downed or damaged aircraft.
Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Lubricated shafts, bearings and gears to maintain optimal performance.
Inspected airframes to detect wear and other defects.
Maintained, inspected, adjusted and packed aircrew flight equipment.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Diagnosed faults and developed resolution plans.
Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
Maintained, repaired and rebuilt aircraft structures, including fuel, electrical and oxygen systems.
Obtained fuel and oil samples to check for contamination.
Removed components such as landing gear, engines and flight control.
Performed flight line functions including AFE preflight and postflight requirements.
Education
Associate of Science - PharmD
Northwest Florida State College
Niceville, FL
12.2021
Associate of Science - PharmD
Florida SouthWestern State College
Fort Myers, FL
High School Diploma -
Mariner High School
Cape Coral, FL
05.2021
Skills
Active Secret Security Clearance
Expertise in military technical manuals, technical orders, modification work orders and blueprints