Eric Prieto
Manassas,VA
Summary
Donation Attendant with exceptional customer service skills. Worked with volunteer force and effectively scheduled volunteers during times of high customer volume. Maintained and updated logs of donations, distributing receipts as requested. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Donation Attendant
Goodwill
08.2022 - 07.2023
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Displayed excellent customer service when greeting customers and accepting donations.
- Assisted in loading and unloading of transport trucks.
- Respectfully communicated with diverse population of volunteers and employees.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Opened and closed facility according to operating hours to secure donations and funds.
- Complied with company privacy policies to uphold confidentiality of donors and recipients.
- Reported instances of fraud and illegal dumping on company property.
- Approached issues proactively to best meet current and future community needs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Crew Member
Dunkin' Donuts, Baskin Robbins
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Osborn Park High School
Manassas, VA06.2023
Skills
- Detailed Meeting Minutes
- Customer Support
- Customer Loyalty
- Hand Trucks
- Trash Collection
- Safety Practices
- Customer Satisfaction
- Customer Experience
- Daily Logs
- Store Layouts
- Safety Drills
- Food Running
- Taking Orders
- Espresso and Tea Beverage Service
- Waste Management and Reduction
- Quality Control Checks
- Server and Staff Support
- Food-Grade Sanitizers
- Preventing Food Spoilage
- Store Opening and Closing
- Safety
- Food Packaging and Labeling
- Cleaning
- Kitchen Safety Standards
- Smoothie and Juice Preparation
- Food and Beverage Service
- Food Production Processes
skateboarding
I've been skating for over 2 years now but I've been around the culture most of my life. and its what i do for fun.
Languages
Spanish
Limited Working
Timeline
Donation Attendant
Goodwill
08.2022 - 07.2023
Crew Member
Dunkin' Donuts, Baskin Robbins
03.2022 - 06.2022
High School Diploma -
Osborn Park High School
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