Eric Rayner III
Plymouth
Summary
Accomplished Commercial Relationship Manager at MINO Lending Solutions, leveraging strong negotiation skills and a goal-oriented mindset to enhance client satisfaction and drive business growth. Successfully negotiated favorable loan terms, boosting profitability by 15%. Fluent in Spanish, adept at building lasting client relationships and delivering tailored financial solutions.
Overview
17
17
years of professional experience
Work History
Commercial Relationship Manager
MINO Lending Solutions
Detroit, MI
06.2024 - Current
- Provided financial advice to businesses, assisting them with cash flow management, business planning, and other strategic initiatives.
- Strengthened commercial client relationships by providing tailored financial solutions and exceptional customer service.
- Negotiated favorable terms for commercial loans, resulting in mutually beneficial agreements for both the bank and the client.
Loan Originator
Archangel Mortgage
Warren, MI
06.2024 - Current
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Negotiated favorable terms and conditions for clients, ensuring the best possible mortgage options.
- Reviewed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.
Loan Officer
Success Group Mortgage
Owosso, MI
01.2022 - 06.2024
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Broker Owner
Full House Lending
Plymouth
12.2020 - 01.2022
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Division Vice President
Rocket Pro TPO
Detroit, MI
04.2019 - 12.2020
- Championed corporate social responsibility initiatives, enhancing company reputation within the industry and community.
- Influenced positive change within the organization by championing data-driven decision-making practices throughout all levels of management.
- Led successful acquisition efforts, expanding division capabilities and increasing overall profitability.
- Aligned divisional goals with organizational objectives to ensure unified progress towards long-term success.
Senior Director of Sales
Quicken Loans
Livonia, MI
03.2008 - 04.2019
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Education
Bachelor of Arts - General
Eastern Michigan University
Ypsilanti, MI04-2020
Skills
- Customer relationship building
- Strong negotiation skills
- Professionalism and integrity
- Goal-oriented mindset
- Credit risk assessment
- Team leadership
- Fluent in Spanish
- Loans
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Commercial Relationship Manager
MINO Lending Solutions
06.2024 - Current
Loan Originator
Archangel Mortgage
06.2024 - Current
Loan Officer
Success Group Mortgage
01.2022 - 06.2024
Broker Owner
Full House Lending
12.2020 - 01.2022
Division Vice President
Rocket Pro TPO
04.2019 - 12.2020
Senior Director of Sales
Quicken Loans
03.2008 - 04.2019
Bachelor of Arts - General
Eastern Michigan University