Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Reel

Grand Junction,CO

Summary

Senior Branch Manager with over 20 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership, and building and maintaining relationships with builders, fabricators, developers, interior designers, and the general public. I've also have been involved in the Home Builder Association of Western Colorado for many years and I'm the current sitting president for 2022. I opened up Granite Imports for the owner of the company in 2002 and created a market for natural stone countertops, I built relationships with builders, developers, and fabricators to build a successful industry. I have a great background in the construction field as I have been a part of helping design and recommending materials to build and suit the project. I'm also very skilled in logistical timelines and meeting deadlines for projects. I also love building and cultivating relationships to grow the industry that I'm involved in. Business-driven manager with experience building client rapport and mentoring and coaching employees. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams.

Overview

19
19
years of professional experience

Work History

Branch Manager

Granite Imports
Grand Junction, CO
12.2002 - Current
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Gathered and reviewed customer feedback to improve operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Protected company assets with strategic risk management approaches.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Generated dramatic improvements across entire sales cycle.
  • Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.

President

Home Builder Association
Grand Junction, CO
01.2022 - Current
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Generated new membership through the implementation of effective market strategies across major search engine platforms.
  • Supported and supervised teams and committees to achieve goals of growing membership and successful events.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email.

Education

No Degree - Business

Colorado Mesa University
Grand Junction, CO

High School Diploma -

Palisade High School
Palisade, CO
05.1998

Skills

  • Decision Making
  • Quality Assurance
  • Customer Service
  • Business Relationship Management
  • Prioritizing and Planning
  • Willing to Learn
  • Problem Anticipation and Resolution
  • Relationship Building
  • Proactive and Focused
  • Sales Support
  • Service-Oriented
  • Operational Reporting
  • Work Planning
  • Staff Recruitment and Hiring
  • Attention to Detail

Timeline

President

Home Builder Association
01.2022 - Current

Branch Manager

Granite Imports
12.2002 - Current

No Degree - Business

Colorado Mesa University

High School Diploma -

Palisade High School
Eric Reel