ERIC GUILLERMO RIOS
Los Angeles,CA
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. I am a customer-focused individual with a passion for delivering exceptional service. I also have strong interpersonal skills and a talent for effectively addressing concerns. I am committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waiter & Busser
Spoke Cafe
Elysian Valley, CA
01.2020 - Current
- I took reservations and to-go orders to streamline the customer and restaurant process.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Greeted guests and answered questions about menu items.
- Helped customers select menu items by suggesting courses, explaining specials, and answering food preparation questions.
Delivery Driver
Amazon Flex
Los Angeles, CA
06.2022 - Current
- Verified the accuracy of items loaded onto the truck against shipping documents.
- Reviewed delivery documents and orders and reported errors to the supervisor.
- Notified customers of delays to decrease calls to support.
- Reviewed delivery documents and orders and reported errors to supervisor.
Waiter & Busser
Crazy Fish Cafe
Beverly Hills, CA
01.2014 - 05.2019
- Explained menu items, describing ingredients and cooking methods upon request.
- Presented menus and answered questions regarding items.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Cleaned dining room chairs, tables, floors, and other surfaces regularly.
Education
Bachelor of Science - Business Administration - Option in Finance
California State University of Los Angeles
Los Angeles, CA01.2024
Associate of Science - Business Administration
Los Angeles City College
01.2020
Skills
- Communication
- Excel spreadsheets
- Customer service
- Highly organized
- Strategic planning
- PowerPoint
- Analytical thinking
- Teamwork and collaboration
- Risk Assessment
- Problem-solving
- Microsoft Word document
- Time management
Certification
- CFA Institute Research Challange, Los Angeles; Feb 16th, 2024
Timeline
Delivery Driver
Amazon Flex
06.2022 - Current
Waiter & Busser
Spoke Cafe
01.2020 - Current
Waiter & Busser
Crazy Fish Cafe
01.2014 - 05.2019
Bachelor of Science - Business Administration - Option in Finance
California State University of Los Angeles
Associate of Science - Business Administration
Los Angeles City College
Similar Profiles
Damian FisherDamian Fisher
Line Cook at Twisted Spoke CafeLine Cook at Twisted Spoke Cafe
Cole PritzCole Pritz
Sales Associate at Copper Spoke CyclesSales Associate at Copper Spoke Cycles
Kavyashree ElanchezhianKavyashree Elanchezhian
Café Staff Member at The Spoke And Rim TavernCafé Staff Member at The Spoke And Rim Tavern