Angel Pagan
Chicago,IL
Summary
Very adaptable and understanding work ethic with customer service as well as multitasking. Focused on providing the best service as possible. Passionate with providing a positive relationship with colleagues and customers.
Overview
8
8
years of professional experience
Work History
Server
Twisted Spoke
05.2020 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Always stayed consistent on the customers needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Communicated very well with staff on table arrangements.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barback
Twisted Spoke
03.2018 - 05.2020
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Kept the keg room and the fridge up to date.
Busser
Edelweiss German American Cuisine
08.2017 - 03.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Consistently checked on customers to make sure their stay was well and with no issues.
- Made sure my station as well and tables were cleaned as well as stocked for the next shift.
Education
High School Diploma -
Carl Schurz High School
Chicago, IL06.2017
No Degree - Graphic And Digital Design
Robert Morris University
Chicago, ILSkills
- Strong work ethic
- Exceptional customer service
- Adaptable to any circumstances
- Patient
Timeline
Server
Twisted Spoke
05.2020 - 08.2025
Barback
Twisted Spoke
03.2018 - 05.2020
Busser
Edelweiss German American Cuisine
08.2017 - 03.2018
High School Diploma -
Carl Schurz High School
No Degree - Graphic And Digital Design
Robert Morris University
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