Eric Rodriguez
Albany,NY
Summary
Proven Shipping Foreman with a track record of enhancing customer satisfaction by optimizing shipment accuracy and efficiency at Bimbo Bakeries. Expert in shipping software and workload prioritization, I significantly reduced shipping errors and improved space utilization. Skilled in fostering seamless communication and ensuring timely delivery, my focus is on delivering results that exceed expectations.
Overview
16
16
years of professional experience
Work History
Shipping Foreman
Bimbo Bakeries
Albany, NY
04.2020 - Current
- Streamlined communication with customers regarding their shipment statuses through timely updates via email or phone calls.
- Oversaw proper packaging techniques to minimize damage during transit while maximizing space utilization within containers or pallets used for transport.
- Improved accuracy of initial quotes provided by closely evaluating carrier options based on cost, transit time, and reliability, resulting in increased customer satisfaction.
- Reduced errors in order processing by thoroughly reviewing orders and ensuring accurate shipment information.
Loader and Unloader
Hudson River Foods
Rensselaer, NY
04.2017 - 04.2020
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
Loader and Unloader
Railex
Amsterdam, NY
09.2008 - 04.2017
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
High School Diploma - General Studies
Lafyette High School
Brooklyn, NY06.1995
Skills
- Shipping Software
- Export Documentation
- Workload prioritization
- Pallet jack proficiency
Timeline
Shipping Foreman
Bimbo Bakeries
04.2020 - Current
Loader and Unloader
Hudson River Foods
04.2017 - 04.2020
Loader and Unloader
Railex
09.2008 - 04.2017
High School Diploma - General Studies
Lafyette High School