Mayra Rodriguez
Hayward,CA
Summary
Dynamic leader with proven expertise in efficient shipping protocols and exceptional teamwork, honed at See’s Candies . Excelled in fostering a safe, collaborative environment, significantly reducing workplace injuries. Skilled in innovative problem-solving and effective workload management, ensuring operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Shipping Foreman
See’s Candies
10.2022 - Current
- Facilitated onboarding of new team members.
- Performed in-depth employee assessments to pinpoint strengths and areas needing enhancement.
- Arranged routine gatherings to address current tasks.
- Implemented quality control measures to ensure that shipments met or exceeded customer expectations upon arrival, reducing returns and damage claims.
- Implemented safety protocols to ensure a safe working environment for all team members, reducing workplace injuries significantly.
- Conducted research to address shipping errors and packaging mistakes.
Store Manager
See’s Candies
10.2005 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Associate Of Arts -
College of San Mateo
San Mateo, CAAssociate Degree In Culinary Arts - Culinary
California Culinary Academy
San Francisco, CA08.2003
Skills
- Effective Workload Managemet
- Shipping operations
- Warehouse supervision
- Efficient Shipping Protocols
- Order Processin
- Teamwork and collaboratiot
- Time management
- Attention to detail
- Problem-solving abilities
- Warehouse safety
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Decision-making
- Order checking
- Order tracking
- Inventory counts
- Conflict resolution
- Professionalism
- Document preparation
- Damage identification and reporting
- Record keeping
- Time management abilities
- Continuous improvement
Languages
Spanish
Native or Bilingual
Timeline
Shipping Foreman
See’s Candies
10.2022 - Current
Store Manager
See’s Candies
10.2005 - 10.2022
Associate Of Arts -
College of San Mateo
Associate Degree In Culinary Arts - Culinary
California Culinary Academy
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