Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric Rodriguez

Lincolnton,NC

Summary

Adept SAP Operator/Team Trainer at Aptar, I excel in business process analysis and team leadership, significantly enhancing system efficiency and user competency. My proactive approach in troubleshooting and training, coupled with a keen attention to detail, ensures optimal operational performance and end-user support.

Overview

Work History

SAP Operator /Team Trainer

Aptar
Lincolnton, NC
  • Maintained accurate inventory records in SAP system.
  • Assisted with resolving user issues within the SAP environment.
  • Researched, analyzed and resolved discrepancies related to transactions processed in SAP.
  • Provided training on the use of the SAP system to new users.
  • Coordinated, scheduled, and executed in-depth data entry projects.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Communicated by telephone and email for routine exchange of information.

Technical Operator

Aptar
Lincolnton, NC
  • Created detailed reports regarding system performance metrics and errors encountered during operation.
  • Provided training to other staff members about the use of various equipment used in the system operations.
  • Developed strategies for efficient utilization of resources as per organizational needs.
  • Maximized production output by seeking out improvement operations for core processes and procedures.
  • Partnered with engineers to test and integrate new systems.

Education

Some College (No Degree) - Computer Engineering

Gaston College
Dallas, NC

Skills

  • End-user support
  • Team leadership abilities
  • System Troubleshooting
  • Business Process Analysis
  • Technical Support
  • Attention to Detail
  • Troubleshooting ability
  • Analytical Thinking

Languages

Spanish
Limited

Timeline

SAP Operator /Team Trainer

Aptar

Technical Operator

Aptar

Some College (No Degree) - Computer Engineering

Gaston College
Eric Rodriguez