Eric Rusingiza

PHONE: 6146785505

• Managed contracts, negotiations, and all aspects of sales to finalize purchases in order to meet or exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Marketed and sold property for clients by hosting open houses and advertising online and in person.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.

2021 E DUBLIN GRANVILLE RD SUITE 110 COLUMBUS, OH 43229

Phone #: 614-707-3916

• Communicate with clients and service providers to provide updates on work progress.
• Coordinate and monitor service activities to confirm work met all requirements.
• Complete data entries in charts and logbooks to document client/provider progress.
• Resolve customer complaints and issues to drive satisfaction and loyalty.
• Manage and coordinate service teams to achieve successful completion of service projects.
• Assess customer needs and develop solutions to meet needs.
• Develop rapport to create safe and trusting environment for care.

1925 E DUBLIN GRANVILLE RD ST 102 COLUMBUS OH 43229

Phone#: 614-987-1643

• Liaised between clients and community agencies to arrange assistance in housing, Healthcare,education and child care for clients.
• Managing cases for the new refugees from overseas for their first 90 days in the country.
• Facilitating refugees to adapt to their new life with the goal of becoming self-sufficient.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Utilized trauma-informed approach to promote healing and empowerment for clients.
• Partnered with local organizations to expand access to social and community services.

1415 Granville Rd suite 100, columbus, OH 43229.

Phone #: 614-581-4357.

• Interpret between two languages in order to achieve the effective communication between client and provider.
• Assuring that the client gets the best service and is treated equally.
• Delivered real-time, accurate oral translations and interpretations for clients.
• Generated video subtitle from non-English dialogue and developed translations in target language.
• Provided cultural input to speakers to help parties who don't speak similar languages communicate with and understand one another.