Seeking a full-time position closer to my hometown in which I can be the most effective for my employer using my strong communication skills and knowledge with the opportunity for advancement and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technician
HPC Industrial
Sulphur, LA
03.2023 - Current
Operated and maintained heavy machinery to ensure optimal performance and safety standards.
Diagnosed equipment malfunctions, implementing effective solutions to minimize downtime.
Trained junior technicians on equipment handling and safety procedures, enhancing team competency.
Conducted routine inspections and preventive maintenance on industrial systems, improving reliability.
Operate hydro blasting equipment in safe and satisfactory manner.
Run vacuum trucks and have knowledge of teaching others how to operate.
PPE knowledge as each job arises as it differs daily.
Senior Financial Services Representative
Campus Federal Credit Union
09.2023 - 08.2024
Manage client financial portfolios to minimize risk and optimize returns.
Respond to inquiries from clients and provided financial advice to drive fiscal growth.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
Analyzed market data to develop targeted marketing campaigns that effectively attracted new clientele.
Guide and train new lenders on computer programs, policies, procedures, compliances.
Maintain the highest level of professionalism to all employees and members of the credit union.
Stay up to date and understanding on ever changing policies.
Consumer Lender
CSE Federal Credit Union
01.2022 - 08.2023
Provide professional credit guidance in a very rapid pace lending environment assisting members with loan application via in person, telephone and online applications.
Evaluating credit reports and assuring everything is reporting properly with information provided by the applicant.
Carefully evaluating credit reports for applicants to make a proper decision on applications all in order of Federally protected fair lending regulations as well as company policies.
Strong knowledge of assisting applicants on ways to improve their credit situations when requested.
Licensed and trained in selling credit life and disability insurance for applicant’s protection of assets.
Gathering all documentation necessary before closing loans such as proof of income whether it be check stubs, breaking down tax returns for self-employed applicants with provided calculations formulas.
Referring nonmembers to proper departments to ensure the ability to cross sell all products.
Universal Banker
JD Bank
Lake Charles, LA
05.2012 - 01.2022
Provide a variety of services and multi-tasking functions daily, including processing savings accounts, checking accounts, and loan transactions, cashing checks, and selling cashier’s checks all while in charge of all vault upkeep and transactions that occur daily within the vault.
Supervising of other bank employees for a smoothly running workday and stepping in for assistance when needed.
Extensive knowledge in conducting outgoing wires, domestic and foreign currency exchanges through Federal Reserve Bank for maintaining a balanced vault total to allow for proper week to week financial operations between currency drop offs and pick-ups.
Also processing all mail and paying branch bills monthly, maintaining account records, and cross-selling bank services.
Extensive knowledge in opening and establishing new accounts/universal banker duties for all potential new clients, as well as existing clients of the bank.
As a member of the mentor program, in which new hires are sent to me to guide and train in all areas of the position for which they were hired and making sure they are ready by the time their training is completed for top notch job performance for their hired position.
Being responsible for balancing daily transactions and verifying bank totals, as well as being responsible for the completion of all branch daily, weekly, and monthly banking reports, logs, spreadsheets, and audits.
Extensive knowledge of daily operations and maintenance of the branch’s TCD (Teller Cash Dispenser).
Minor knowledge in loan assistance when needed.
Greeting all customers/guests arriving at the bank with a warm greeting and making sure every visit is personal, smooth, and courteous as can be and that our client’s needs are met to the best of my abilities.
Making quick decisions for unexpected problems that may occur and providing quick resolutions to resolve the issues, for myself and my coworkers when needed.
Assisting coworkers and working together as a team for a functional workday every day.