Eric San Miguel
Canyon,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Honest and dependable team player with a great work ethic.
Overview
16
16
years of professional experience
Work History
Director of Technology
True POS
05.2021 - Current
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Remote and on location tech support on Point of Sale systems hardware & software
- Network management and troubleshooting.
- Managed tech team and oversaw team calls.
- Help Desk Support
Manager of Operations
Ideal Rentals
05.2008 - 05.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Hereford High School
Hereford, TX05.2008
Skills
- Network Systems Installation
- Video Equipment
- Software and Hardware Implementation
- Attention to Detail
- Computer Skills
- Teamwork and Collaboration
Timeline
Director of Technology
True POS
05.2021 - Current
Manager of Operations
Ideal Rentals
05.2008 - 05.2021
High School Diploma -
Hereford High School
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