Eric Santiago
Erie,PA
Summary
Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused, a self-starter, and known for careful materials management, inventory oversight, and doing a job right. Dedicated approach to handling diverse aspects of project management and close-out.
Overview
3
3
years of post-secondary education
23
23
years of professional experience
Work History
Crew Leader
GerorgeKo Industries
Erie, USA
05.2026 - 09.2026
- Advanced to crew leader from press operator role in one month, demonstrating quick learning and commitment.
- Determined a daily break/lunch schedule to ensure presses remained operating throughout the day.
- Operated presses, cleared press areas of current work orders for efficient transition to the upcoming work orders, and ensured workspace cleanliness.
Maintenance Crew Member
ABM Janitorial Services
Erie, PA
05.2023 - 11.2023
- Maintained cleanliness of facilities by performing thorough cleaning tasks daily.
- Replenished supplies in restrooms and break rooms to ensure availability.
- Minimized supply waste by developing a method to combine partial containers and restock efficiently. ABM was told to "just throw it out" when an item ran low. I came up with a way to combine partial handsoap containers. And then restocked and transferred any low supply found in a high traffic area to an area with minimal traffic instead of simply throwing it away.
Line Cook/Grill Cook
Outback Steakhouse
Erie, USA
04.2017 - 04.2022
- Managed grill and sauté stations during restaurant opening and closing shifts.
- Reduced protein waste by addressing overcooking issues and ensuring proper steak preparation.
- Assisted in multiple roles throughout the restaurant to support team operations.
- Performed standard opening and closing tasks to prepare restaurant for service.
Line cook/grill cook
Longhorn Steakhouse
Erie, USA
04.2013 - 04.2017
- Operated flat top and open flame grills to cook food items.
- Prepared and cooked various grilled dishes in a busy kitchen environment.
- Maintained high cooking standards for three consecutive weeks, achieving zero re-cooks with only one up-cook.
- Performed duties associated with opening and closing the kitchen effectively.
- Experience with computer assisted (screens, don't remember what they're called) ticket system.
Back of House Coordinator, meat cutter, line cook (point of sale)
Texas Roadhouse
Erie, USA
04.2003 - 04.2013
- Coordinated back of house operations to maintain cohesive line performance.
- Evaluated food taste and temperature for quality control.
- Cut meat according to specifications for quality assurance.
- Managed scheduling for back-of-house employees efficiently.
- Prepared kitchen for service at opening and executed proper closing procedures.
- 4 years as Meat cutter, and I worked 5 years as point of sale where it was my responsibility to ensure every position was selling food on time (12 min goal) and at the same time.
Education
Hardware Technician - Computer Science
Erie Business Center
Erie, PA 04.2000 - 04.2003
Central High School
Erie, PASome College (No Degree) - Game And Simulation Programming
DeVry University
Erie, PASkills
Maintenance
Cleaning/Repairs
Remodeling
Painting/Flooring
Professional
Organized/Detail-oriented
Quality over speed
Timeline
Crew Leader
GerorgeKo Industries
05.2026 - 09.2026
Maintenance Crew Member
ABM Janitorial Services
05.2023 - 11.2023
Line Cook/Grill Cook
Outback Steakhouse
04.2017 - 04.2022
Line cook/grill cook
Longhorn Steakhouse
04.2013 - 04.2017
Back of House Coordinator, meat cutter, line cook (point of sale)
Texas Roadhouse
04.2003 - 04.2013
Hardware Technician - Computer Science
Erie Business Center
04.2000 - 04.2003
Central High School
Some College (No Degree) - Game And Simulation Programming
DeVry University