eric schaidt
Winchester,VA
Summary
Dynamic Store Manager at Bear’s Trading Post with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in customer relations and problem-solving, I successfully developed promotional strategies that increased foot traffic and cultivated lasting client relationships, ensuring operational efficiency and a positive shopping experience.
Overview
26
26
years of professional experience
Work History
Store Manager
Bear’s Trading Post
Winchester, VA
09.2010 - Current
- Oversaw daily operations to enhance customer satisfaction and drive sales growth.
- Trained and mentored staff to improve service quality and operational efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Analyzed inventory levels, ensuring optimal stock management and reduction of waste.
- Developed promotional strategies to increase foot traffic and boost revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
Senior Service Mechanic
City Of Winchester
Winchester, VA
01.2000 - 09.2010
- Conducted routine maintenance and inspections to ensure optimal performance.
- Implemented preventive maintenance schedules to minimize equipment downtime.
- Collaborated with team members to streamline repair processes and reduce downtime.
- Trained junior mechanics on safety protocols and best practices for repairs.
- Collaborated with team members to streamline repair processes and reduce turnaround time.
- Maintained water and sewer lines- repair and replacement 24/7 on call responsibilities
- Senior service mechanic had the responsibility of leading other employees to perform day to day jobs with also being on call 24/7 to maintain and repair anything related to water and sewer
Education
GED -
James Wood
Winchester, VASkills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Store opening and closing
Friendly and positive
Timeline
Store Manager
Bear’s Trading Post
09.2010 - Current
Senior Service Mechanic
City Of Winchester
01.2000 - 09.2010
GED -
James Wood