Work Preference
Summary
Overview
Work History
Skills
Certification
Military Service
Timeline
Generic
Open To Work

Eric Schutte

Operations Manager
Commercial Point,OH

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Warehouse ManagerSafety and Security ManagerProduction Manager

Work Type

Full Time

Location Preference

On-Site
Location: Commercial Point, USAColumbus, OH
Open to relocation: No

Salary Range

$85000/yr - $150000/yr

Important To Me

Work-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsStock Options / Equity / Profit SharingPaid sick leave

Summary

Dynamic Operations Manager with a proven track record at DHL Supply Chain, consistently exceeding SLA goals and achieving a 99.82% on-time shipping rate. Expertise in supply chain optimization and strategic inventory planning, combined with strong leadership skills, has driven exceptional team performance and enhanced operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

Smead Manufacturing Company
Logan
11.2023 - Current
  • Streamlined facility processes and layout, enhancing warehouse efficiency and reducing delivery times to production machines.
  • Restructured the product pick locations and pick paths to optimize efficiency.
  • Established relationships with transportation companies and vendors to improve logistics coordination.
  • Traveled to multiple intercompany distribution and production facilities to assess current processes and implement a new operating system.
  • Worked in close communication with a consulting company to create and debug issues before, during and after implementation.
  • Developed and delivered employee training for Microsoft D365.
  • Successfully trained and developed personnel and had the team ready for the new system integration with little to no disruption to production and customer deliveries.
  • Transformed a toxic employee environment into a positive and productive department, fostering better teamwork and morale.

Operations Manager

DHL Supply Chain
Canal Winchester
01.2022 - 11.2023
  • Consistently surpassed SLA (Service Level Agreement) and KPI (Key Performance Indicator) goals by an average of 11%, ensuring exceptional service delivery and exceeding client expectations.
  • Achieved an exceptional on-time shipping rate of 99.82%, ensuring timely delivery of products.
  • Maintained a high level of retail unit accuracy with VAS errors at an impressive rate of 98.55%, ensuring precise inventory management and minimizing errors in value-added services.
  • Developed and implemented a structured departmental training program to ensure scheduled training of Standard Operating Procedures (SOPs), resulting in increased compliance and adherence to best practices.
  • Managed overall performance utilizing Learning Management System (LMS) to monitor employee training progress, identify improvement areas, and ensure training compliance.
  • Developed and mentored team of 9 supervisors and 6 leads, guiding them to achieve operational excellence and adhere to company standards, contributing to enhanced performance and productivity.
  • Cultivated growth-oriented culture by supporting professional development of four leads, facilitating upward career trajectories and multiple promotions.

Warehouse Manager

Component Hardware Group
Columbus
03.2021 - 12.2021
  • Hired to move Distribution center from New Jersey to Columbus.
  • Led the design and implementation of a new warehouse layout, encompassing racking, data lines, and electrical placement, resulting in improved efficiency and successful achievement of assembly and production deadlines.
  • Coordinated and managed the set-up and installation of racking, data lines, and electrical lines, ensuring a seamless and efficient implementation process.
  • Planned and coordinated relocation of products and assets from two New Jersey sites to Ohio, ensuring minimal operational disruption and timely delivery.
  • Established network of contractors, vendors, suppliers, and maintenance resources to support new warehouse operations.
  • Proactively established and nurtured new vendor relationships, resulting in successful partnerships for the procurement of various types of lift equipment.
  • Assisted with contract negotiations to ensure favorable terms and conditions.
  • Developed high-performance team through recruitment, staff retention, performance evaluations, coaching, training, and discipline management.
  • Strengthened safety protocols and procedures in strict adherence to OSHA guidelines, ensuring a safe working environment for all employees and mitigating potential hazards.

Safety and Security Manager

McKesson
Columbus
04.2020 - 03.2021
  • Coordinated government project during Covid-19 pandemic, ensuring successful completion of project deliverables over one-year contract.
  • Oversaw government contract during Covid-19, meeting all project objectives and maintaining compliance with health and safety regulations.
  • Designed and implemented a comprehensive training program, resulting in a 20% increase in employee compliance with health and safety regulations.
  • Implemented a comprehensive facility temperature monitoring system using sixty monitors strategically placed throughout the warehouse, ensuring continuous compliance with regulatory standards.
  • Implemented facility temperature monitoring system with sixty monitors throughout warehouse, ensuring compliance with regulatory standards.
  • Liaised with multiple government agencies and city officials, submitting comprehensive reports and leading guided tours to showcase compliance with established government guidelines.

Director of Operations

Zilla LLC
Dublin
06.2019 - 03.2020
  • Established clear project goals focused on on-time deliveries and exceeding customer needs, resulting in consistently high customer satisfaction ratings and successful project outcomes.
  • Organized and led production meetings with the team to establish a comprehensive build plan and timeline for new exhibits, ensuring efficient project execution and timely delivery.
  • Validated project site requirements and developed a transportation plan to ensure seamless logistics for displays, facilitating timely delivery, installation, disassembly, and return from shows.
  • Implemented streamlined production management and tracking process for fabricators, enhancing project planning and supporting business growth.
  • Created production tracking tools to monitor project progress.
  • Analyzed inventory records through monthly audits, identifying discrepancies and implementing corrective measures to maintain accurate inventory levels and minimize losses.
  • Collaborated with clients to create tailored project plans that aligned with their requirements and objectives.

Distribution Center Manager

GiTi Tire
Etna
10.2016 - 06.2019
  • Orchestrated warehouse operations, coordinating customer shipments, optimizing receiving processes, and controlling inventory to maintain accurate stock levels.
  • Successfully maintained inventory accuracy at 99.97% per year and on time daily shipments with an on-time rate of 100% throughout the United States and Canada.
  • Streamlined the pick process through process refinements and innovative strategies, resulting in a remarkable 56% improvement in pick performance over the previous year.
  • Managed and trained a team of 30, setting productivity goals and conducting performance reviews to enhance team effectiveness and drive continuous improvement.
  • Developed comprehensive safety standards, training manuals, and certifications for employees, ensuring compliance with industry regulations and fostering a culture of safety within the organization.
  • Maintained facility maintenance records to support efficient equipment inspections.

Operations Manager

Innotrac
10.2012 - 08.2016
  • Successfully managed a diverse team of 4 supervisors, 11 leads, and 75 employees across multiple shifts and various accounts, ensuring seamless operations and exceeding customer goals and product needs.
  • Managed budgets for customer accounts, ensuring adherence to cost per unit targets and service level agreements (SLAs) through strategic training and employee management.
  • Implemented strategies and process improvements in warehouse, optimizing operations and achieving customer satisfaction rating consistently above 90%.
  • Established clear performance benchmarks for all employees and implemented customized tracking tools to enable supervisors to effectively monitor individual and team performance, fostering accountability and continuous improvement.
  • Established team as leading provider of returns processing services for client and global sites, including flagship facility in London, within first year.

Skills

  • Procurement solutions
  • Supply chain optimization
  • Strategic inventory planning
  • Project management
  • Quality assurance
  • Product analytics
  • Software applications
  • Critical thinking
  • Organizational skills
  • Leadership skills
  • Labor finance

Certification

  • Certified Crown train the trainer
  • CPR and first aid certified

Military Service

United States Air Force, Honorable Discharge, Material Storage and Distribution Specialist, Government Class A CDL

Timeline

Operations Manager

Smead Manufacturing Company
11.2023 - Current

Operations Manager

DHL Supply Chain
01.2022 - 11.2023

Warehouse Manager

Component Hardware Group
03.2021 - 12.2021

Safety and Security Manager

McKesson
04.2020 - 03.2021

Director of Operations

Zilla LLC
06.2019 - 03.2020

Distribution Center Manager

GiTi Tire
10.2016 - 06.2019

Operations Manager

Innotrac
10.2012 - 08.2016

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Eric SchutteOperations Manager