Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Eric Senn

Weymouth

Summary

Results-driven Assistant Store Manager with over 7 years of experience in retail management, operations, and over 12 years of sales experience. Skilled in leading and motivating teams to exceed sales goals and provide exceptional customer service. Proficient in inventory management, merchandising, and implementing store procedures to drive efficiency and profitability. Known for strong communication and problem-solving abilities, with a track record of driving sales growth and fostering strong relationships with customers and team members. Excited to bring my passion and commitment to success to a dynamic new environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Comcast
05.2021 - Current
  • Supported Store Manager in overseeing daily operations, including opening and closing procedures, inventory management, meeting sales targets, team development, and the customer experience.
  • Trained, supervised, and coached team members, ensuring they provided high-quality service and met sales goals.
  • Resolve customer escalations and employee issues in a timely and professional manner, maintaining customer satisfaction and store culture.
  • Multiple Locations

Retail Sales Consultant

Comcast
04.2018 - 05.2021
  • Demonstrated expertise in providing exceptional customer service to drive sales and achieve monthly revenue targets.
  • Proficient in product knowledge, adept at upselling and cross- selling to increase average transaction value.
  • Utilized effective communication and negotiation skills to resolve customer concerns and maximize customer satisfaction.

Assistant Store Manager

GoWireless - Verizon
07.2016 - 04.2018
  • Assisted in the development and implementation of store sales strategies to meet and exceed revenue goals.
  • Conducted regular inventory counts and audits to ensure accuracy and minimize shrinkage.
  • Collaborated with the Store Manager to create staffing schedules and ensure adequate coverage during peak hours.

Education

HS Diploma -

Deer Park High School
Deer Park, WA
06.2009

Skills

  • Communication
  • Customer Experience
  • Sales team leadership
  • Behavioral Coaching
  • Data Analysis
  • Analytical problem-solving
  • Personalized Development
  • Inventory control

Certification

  • November 2021 Link To Leadership - Comcast
  • August 2020 Exploring Leadership - Comcast

Accomplishments

  • GBR Excellence Award

Timeline

Assistant Store Manager

Comcast
05.2021 - Current

Retail Sales Consultant

Comcast
04.2018 - 05.2021

Assistant Store Manager

GoWireless - Verizon
07.2016 - 04.2018

HS Diploma -

Deer Park High School

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