Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Eric Sims

Phoenix,AZ

Summary

I am a meticulous Customs Broker with valuable experience checking cargo characteristics for conformity and value. Knowledgeable of restrictions, and taxes governed by national government. Logical thinker skilled at detecting possible frauds, confirming data, and providing solutions to complex issues. I'm also a driven dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with a solid understanding of scheduling actions, adjusting routes, and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customs Broker

FedEx
11.2022 - Current
  • Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
  • Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
  • Reviewed international and domestic invoices for various types of cargo shipments.
  • Maintained customer bond and power of attorney records in case of emergencies.

Head Dispatcher

Victory Lap LLC
01.2021 - 11.2022
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and employee shortages.
  • Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect.
  • Maintained updated and detailed records of calls in physical and electronic databases.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Tracked and reviewed charts, graphs, schedules, and other statistics to maximize on-time performance, and minimize customer wait times and service disruptions.

Carpenter Apprentice

Horizontal Boring
10.2019 - 11.2020


  • Observed all OSHA and corporate safety regulations and procedures.
  • Monitored tool and equipment condition and arranged repairs.
  • Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
  • Worked at heights and in confined spaces without difficulty.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Communicated with equipment operators to accomplish smooth and efficient transports.

Sundt

Carpenter
02.2017 - 10.2019
  • Minimized wasted materials and re-work by panning and carrying out detailed work.
  • Followed established job site safety regulations and maintained OSHA and company protocols.
  • Collaborated with other construction workers to coordinate projects and streamline the process.
  • Developed and implemented new processes and procedures to improve productivity and workflow.
  • Operated forklifts and skid steer.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.

Education

No Degree - English Literature

Marshall University
Huntington, WV

High School Diploma -

Waco High School
Waco, TX
05.2010

Skills

  • Product Knowledge
  • Client Communication
  • Transportation Methods
  • Continuous Supervision
  • Documentation Requirements
  • Customs Documents
  • Calculations and Measurements
  • Equipment Rigging

Certification

  • Business Analysis & processing management Training - April 2022
  • Drug and Alcohol Awareness Training - Aug. 2021
  • Financial Market Training - Nov. 2021

Languages

Spanish
Limited Working

Timeline

Customs Broker

FedEx
11.2022 - Current

Head Dispatcher

Victory Lap LLC
01.2021 - 11.2022

Carpenter Apprentice

Horizontal Boring
10.2019 - 11.2020

Sundt

Carpenter
02.2017 - 10.2019

No Degree - English Literature

Marshall University

High School Diploma -

Waco High School

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Eric Sims