Stefany Arroyo
Venice,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Customs Broker
Flegenheimer International
09.2021 - Current
- Provided top-notch customer service through attention to detail, quick response times, and expert advice on import matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Lawfully cleared merchandise through customs per client and government requirements.
- Monitored changes in import/export laws and regulations, ensuring company-wide compliance at all times.
- Managed import documentation, guaranteeing accurate submissions to government agencies.
- Identified and gathered commercial and international data, documents and rulings upon clients' requests.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
Concourse Coordinator Supervisor
AirFayre
12.2017 - 08.2020
- Represent AirFayre in all forms of communication with United at LAX, including any issues and as well completing request from customers in a short period notice
- Supervise all incoming inbound and outbound flight
- Daily observation/ Reports of our performances with Mangers
- Schedule employees with a timely matter to load aircraft flight carts and meet Departure times
- Manage and direct staff on breaks, also manage keeping OT under our daily percentage.
LAX Representative Company Representative/Supervisor
AirFayre
12.2017 - 08.2020
- Represent AirFayre in all forms of communication with United at LAX, including any issues and as well completing request from customers in a short period notice
- Supervise all incoming inbound and outbound flight
- Daily observation/ Reports of our performances with Mangers
- Schedule employees with a timely matter to load aircraft flight carts and meet Departure times
- Manage and direct staff on breaks, also manage keeping OT under our daily percentage.
Operations Administration/ Billing Dept.
AirFayre
12.2017 - 08.2020
- Input Flight information into Hourly report log (Excel Files)
- Coordinates paperwork regarding changes or unscheduled Flights/ Inform in a timely manner to adjoining departments
- Enters company purchase orders into Paper work & Excel Documents (Billing Dept)
- Print out daily flights documents for each department, to meet logistics method that concentrates on customer service Departure perfections
- Hourly records and log files of Aircraft Changes to adjust billing charges.
Front Desk Receptionist
Office Team-Robert Half
10.2017 - 12.2017
- Assignments at Del Amo Construction, Front Desk Temp for (4 weeks)
- Answering calls/referring inquiries
- Confirming appointments, Signing in our customers
- Setting up meeting and sorting and distributing mail.
Food Dept. Lead
Gate Gourmet
02.2017 - 10.2017
- Airline catering provider for American Airlines, Delta, LAN and China international
- Lead Position for Food Department
- Prepared meals for flight
- Load Cart with flight Demands
- Meeting strict Declines with LAX.
Sales Associate / Cashier
Sport Chalet
11.2013 - 06.2016
- Assistant all our customers
- Maintained all Shipping/Receiving Orders
- Advertised new Merchandise
- Set up and maintain customer data management systems
- Maintained Floor net and Presentable at all time.
Education
High School Diploma -
Animo Venice Charter High School
Venice, CA06.2013
Skills
- Microsoft Outlook
- Multi-tasking
- Customer service
- Time management
- Organization
- Attention to detail
- Data Entry
- Payment Calculation
- Product Classification
- Recordkeeping Accuracy
- Team Collaboration
Timeline
Customs Broker
Flegenheimer International
09.2021 - Current
Concourse Coordinator Supervisor
AirFayre
12.2017 - 08.2020
LAX Representative Company Representative/Supervisor
AirFayre
12.2017 - 08.2020
Operations Administration/ Billing Dept.
AirFayre
12.2017 - 08.2020
Front Desk Receptionist
Office Team-Robert Half
10.2017 - 12.2017
Food Dept. Lead
Gate Gourmet
02.2017 - 10.2017
Sales Associate / Cashier
Sport Chalet
11.2013 - 06.2016
High School Diploma -
Animo Venice Charter High School
Similar Profiles
Brian ByersBrian Byers
Top Producing Real Estate Agent at Golden Gate Sotheby’s International Real Estate / Pacific Union International Real Estate / Compass/ Luxe InternationalTop Producing Real Estate Agent at Golden Gate Sotheby’s International Real Estate / Pacific Union International Real Estate / Compass/ Luxe International
ALANAH TORRALBAALANAH TORRALBA
Adviser – Educators for Sustainable Development, Teach for the Planet at Education International Asia-Pacific, Education InternationalAdviser – Educators for Sustainable Development, Teach for the Planet at Education International Asia-Pacific, Education International
Nicolas A. ProtonotariosNicolas A. Protonotarios
Free-lance work at Projekt EDM of the International Security Division, German Institute for International and Security AffairsFree-lance work at Projekt EDM of the International Security Division, German Institute for International and Security Affairs
Thomas MassieThomas Massie
Resident Advisor at Little Beach House Transitional LivingResident Advisor at Little Beach House Transitional Living
Donna AdamsDonna Adams
Sales Associate at Minnie T'sSales Associate at Minnie T's