Eric Small
Morgantown,WV
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 6-year career history. Keeps units running efficiently, with solid quality and performance. Excellent communication and coordination skills.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work History
Nurse Manager
WVU Hospitals
Morgantown, United States
12.2019 - Current
- Supervised, directed and motivated high-quality performance from more than 90 professional and paraprofessional nursing staff the challenges of a global pandemic and increasing healthcare stress and burnout.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Engaged with patients and their families to ensure a high-quality patient experience.
- Collaborated with department and hospital Leadership to create and update policies and procedures for patient care and staff safety.
- Guided nursing staff through a unit culture change toward a more nurturing environment for new and developing nurses.
Nursing Supervisor (Night Shift)
WVU Hospitals
Morgantown, West Virginia
10.2016 - 12.2019
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Coordinated with unit managers and department director to improve inter-unit collaboration and teamwork.
Charge Nurse, Medical-Surgical Unit
WVU Hospitals
Morgantown, WV
02.2012 - 10.2016
- Provided direct patient care, stabilized patients and determined next course of action.
- Coordinated unit admissions, discharges, and patient assignments
- Coached and developed RN and unlicensed colleagues to provide optimal patient care through challenging situations.
Clinical Associate
WVU Hosptials
Morgantown, West Virginia
06.2008 - 02.2012
Box Office Manager
University Of Dayton
Dayton, OH
05.2008 - 05.2010
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Created and maintained reports of sold tickets and payments received.
Education
MSN, MBA - Nursing And Business Administration
West Virginia University
Morgantown, WV 08.2018 - Current
Bachelor of Science - Nursing
Waynesburg University
Waynesburg, PA 05.2010 - 12.2011
Bachelor of Science - Pre-Physical Therapy
University of Dayton
Dayton, OH 08.2006 - 05.2010
High School Diploma -
Morgantown High School
Morgantown, WV 08.2002 - 05.2006
Skills
- Employee Recruitment and Hiring
- Budget Planning
- Interdepartmental Functions Coordination
- Verbal and Written Communication
- Staff leadership
- Patient education and advocacy
Accomplishments
- Supervised team of 90+ staff members.
- Achieved Reduction in first-year RN turnover from 40% to 9% in my first year. Maintained a first-year turnover less than 25% through a shift in unit culture.
- Eagle Scout Award
Quote
The essence of global health equity is the idea that something so precious as health might be viewed as a right.
Paul Farmer
Timeline
Nurse Manager
WVU Hospitals
12.2019 - Current
MSN, MBA - Nursing And Business Administration
West Virginia University
08.2018 - Current
Nursing Supervisor (Night Shift)
WVU Hospitals
10.2016 - 12.2019
Charge Nurse, Medical-Surgical Unit
WVU Hospitals
02.2012 - 10.2016
Bachelor of Science - Nursing
Waynesburg University
05.2010 - 12.2011
Clinical Associate
WVU Hosptials
06.2008 - 02.2012
Box Office Manager
University Of Dayton
05.2008 - 05.2010
Bachelor of Science - Pre-Physical Therapy
University of Dayton
08.2006 - 05.2010
High School Diploma -
Morgantown High School
08.2002 - 05.2006
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