Eric Sorenson
Madison,WI
Summary
Motivated team member enthusiastic about helping team members meet and exceed objectives. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Work well under pressure.
Overview
3
3
years of professional experience
Work History
Shift Leader/Lead Dishwasher
UW Housing And Food Services
Madison, WI
10.2022 - 08.2023
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coached team members to increase productivity and reduce workplace accidents.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
Front End Crew Member
Menards
Racine, WI
04.2022 - 08.2022
- Patrolled parking zones and promptly returned carts to the facility.
- Loaded and unloaded building materials and tools to distribute to appropriate locations.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Production Line Assembly Worker
Andis Company
Sturtevant, WI
06.2021 - 08.2021
- Operated production equipment to create high-quality products from raw materials.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Demonstrated fast-paced work ethic to consistently meet quota
Crew Member
A&W® Restaurants
Franksville, WI
07.2020 - 06.2021
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
Bachelor of Science - Data Science
University of Wisconsin - Madison
Madison, WI05-2026
High School Diploma -
Union Grove High School
Union Grove, WI05-2022
Skills
- Equipment Troubleshooting
- Operations Support
- Quality control assurance
- Team motivation
- Conflict Resolution
- Timely
Timeline
Shift Leader/Lead Dishwasher
UW Housing And Food Services
10.2022 - 08.2023
Front End Crew Member
Menards
04.2022 - 08.2022
Production Line Assembly Worker
Andis Company
06.2021 - 08.2021
Crew Member
A&W® Restaurants
07.2020 - 06.2021
Bachelor of Science - Data Science
University of Wisconsin - Madison
High School Diploma -
Union Grove High School
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