Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Eric Southerland

Eric Southerland

Cullman,AL

Summary

20 Years of experience in customer service along with people and asset management, has honed skillset in both administrative and field settings. Ability to consistently demonstrate strong analytical, communication, and teamwork skills, enabling effective adaptation to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth, ready to take on new challenges and make a valuable impact.

Overview

18
18
years of professional experience

Work History

Fleet Manager

LANDSCAPE WORKSHOP LLC.
05.2023 - Current
  • Asset management for 800+ Vehicles and 4000+ equipment assets.
  • Process integration for maintenance reporting
  • Maintenance planning and implementation
  • Integration of telematics software and reporting structure for KPI's
  • Development of disposal program for retired assets
  • Developing lifecycle management for vehicles and medium duty equipment.
  • M&A integration policy and procedure development for asset management.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in team environment.
  • Budget development for asset procurement planning.

Fleet and Efficiency Director

Waynes Environmental Services
06.2019 - 05.2023

Fleet and Efficiency Director 2019 -2023

  • Management of 700+ vehicles in Southeast
  • Implementation of telematics, fuel provider and mobile phone monitoring software
  • Life Cycle planning for fleet, including disposal and procurement
  • Driver safety and best practices development and training
  • KPI integration for asset performance and operational efficiency.
  • Vendor management for procurement of vehicles and fleet software integrations.

Operations Director

Waynes Environmental Services
08.2006 - 06.2019
  • Operational management of 30+ field and office staff.
  • Development of route efficiencies for 100-million-dollar service company 20% increase in efficiency from telematics and field service management software integration
  • Effected P&L growth from $500K to $10 Million
  • Developed performance motivated customer service structure.
  • KPI integration and development for service professionals
  • Experienced business manager for North Alabama and Southern Tennessee Region
  • Responsible for yearly production planning, inventory control, budgets.
  • Subcontractor management and liaison
  • Maintain schedule of communications, services, and relations for over 20,000 customers
  • Extensive customer service skills with clients as well as vendors
  • Technical management KPI assignments related to managing multiple personnel and forecasting future business needs and growth.
  • Servant leader with passion for people development.

Education

College Courses for Business / Computer Science -

JEFFERSON STATE UNIVERSITY
Birmingham, AL
01.2007

Skills

  • Management in administrative and field setting
  • MS Office Suite
  • Operational Efficiency
  • Training and education
  • Inventory Management
  • Vendor/Contractor Management
  • Mergers and Acquisitions Integration
  • Route Planning
  • Cost Reduction
  • Preventive Maintenance
  • Effective Communication
  • Operations and logistics
  • Employee Management
  • Profit maximization techniques
  • Expense Tracking
  • Customer Relationship Management

Timeline

Fleet Manager

LANDSCAPE WORKSHOP LLC.
05.2023 - Current

Fleet and Efficiency Director

Waynes Environmental Services
06.2019 - 05.2023

Operations Director

Waynes Environmental Services
08.2006 - 06.2019

College Courses for Business / Computer Science -

JEFFERSON STATE UNIVERSITY
Eric Southerland