ERIC SPILMAN
Baltimore,MD
Summary
COO | CAO | Head of Investment Operations | Transformation Leader Strategic operations and technology executive with 25+ years of leadership across investment management, wealth management, and financial services platforms. Proven ability to modernize operating models, scale infrastructure, and drive enterprise transformation during periods of significant firm growth. Deep experience aligning investment operations, portfolio management infrastructure, and technology platforms to support portfolio managers, client service teams, and executive leadership. Known for simplifying complex operating environments, modernizing legacy platforms, and building scalable infrastructure across trading, reconciliation, reporting, and client onboarding. Former Operating Committee member and Acting Co-CTO at Brown Advisory, where AUM grew from $20B to $75B while modernizing trading platforms, custodian integrations, and global operations infrastructure. Recognized for bringing together operations, technology, and executive leadership to drive meaningful organizational change and operational excellence.
Overview
17
17
years of professional experience
Work History
Senior Director, Business Applications & Technology
Senior Helpers
Towson, MD
01.2021 - Current
- Lead enterprise technology and operational infrastructure for a national senior care organization generating $400M in annual revenue across 360 territories in the U.S., Canada, and Australia.
- Modernized enterprise technology architecture and led migration to Azure cloud infrastructure
- Consolidated multiple SaaS platforms into integrated reporting and data environment
- Built enterprise automation frameworks reducing manual processes by 83%
- Implemented AI-driven tools supporting sales enablement, operational reporting, and workflow automation
- Expanded enterprise reporting capabilities and compliance monitoring across franchise network
Technical Account Manager
Appway (FNZ Group)
New York, NY
01.2020 - 01.2021
- Advised large wealth management firms on platform strategy, client lifecycle management, and operational scaling initiatives.
- Partnered with executive leadership at major North American wealth firms to design digital onboarding and platform roadmaps
- Led enterprise client engagements including RFPs, vendor negotiations, implementation planning, and operational scaling
- Delivered executive business reviews and strategic planning sessions
Strategic Project Manager
Think Systems
Baltimore, MD
01.2019 - 01.2020
- Consulting role supporting transformation initiatives across financial services organizations.
- Designed governance framework and operating committee structure for Mizuho Bank CTO organization
- Led cross-functional transformation initiatives spanning 20+ senior stakeholders
Principal – Strategic Operations Director
BROWN ADVISORY
Baltimore, MD
01.2015 - 01.2019
- Led global investment operations during a period of rapid firm growth supporting $75B in assets under management.
- Directed 16-person global operations team overseeing reconciliation, transaction management, and post-trade processing
- Designed and implemented global reconciliation operating model through Broadridge outsourcing partnership
- Standardized post-trade workflows and trade confirmation infrastructure
- Established enterprise vendor governance program covering 200+ vendors
- Led operational remediation initiatives addressing regulatory audit findings
- Global Investment Management Firm
Principal – Application Integration & Support Manager
BROWN ADVISORY
Baltimore, MD
01.2011 - 01.2015
- Provided executive leadership across technology and operations during major firm transformation.
- Served as Acting Co-CTO, partnering with executive leadership on enterprise technology and infrastructure strategy
- Member of the Operating Committee during AUM growth from $20B to $75B
- Led evaluation and migration of trading platforms including Moxy → Charles River and Bloomberg POMS
- Built $1.5M client reporting portal supporting portfolio managers and client service teams
- Directed integration of 100+ custodians creating unified portfolio data infrastructure
- Oversaw CRM, data warehouse, and enterprise reporting architecture
- Global Investment Management Firm
Assistant Vice President – Reconciliation & Corporate Actions
LEGG MASON
Baltimore, MD
01.2009 - 01.2011
- Oversaw reconciliation and corporate actions operations within a $682B global asset management firm.
- Implemented Fiserv Accurate NXG reconciliation platform
- Expanded reconciliation platform across multiple affiliates
- Modernized corporate actions processing and validation workflows
- Earlier roles included Lead Business Analyst & Project Manager
Education
Bachelor of Science - Business Administration
Stevenson University
Skills
- Investment Operations Leadership
- Operating Model Design
- Trading & Portfolio Infrastructure
- Enterprise Platform Transformation
- Custodian Integration
- Client Onboarding & Data Architecture
- Vendor Strategy & Contract Negotiation
- Operational Risk & Regulatory Alignment
- Data Governance & Reporting Infrastructure
- Executive Stakeholder Leadership
- Charles River
- Bloomberg POMS
- Advent APX
- Broadridge
- SQL Server
- Azure Data Platform
- Tableau
- Salesforce
Websites
Accomplishments
- Helped scale operating infrastructure supporting AUM growth from $20B to $75B at Brown Advisory
- Served as Acting Co-CTO and Operating Committee member, shaping firmwide operations and technology strategy
- Led trading platform evaluation and migration Moxy → Charles River and Bloomberg POMS
- Built enterprise portfolio data environment integrating 100+ custodians
- Implemented global reconciliation operating model through strategic outsourcing partnership
- Directed governance and negotiation across 200+ vendor relationships
- Delivered enterprise automation and reporting architecture improving operational efficiency and data visibility
- Led cross-functional initiatives spanning investment operations, technology, and executive leadership teams
Timeline
Senior Director, Business Applications & Technology
Senior Helpers
01.2021 - Current
Technical Account Manager
Appway (FNZ Group)
01.2020 - 01.2021
Strategic Project Manager
Think Systems
01.2019 - 01.2020
Principal – Strategic Operations Director
BROWN ADVISORY
01.2015 - 01.2019
Principal – Application Integration & Support Manager
BROWN ADVISORY
01.2011 - 01.2015
Assistant Vice President – Reconciliation & Corporate Actions
LEGG MASON
01.2009 - 01.2011
Bachelor of Science - Business Administration
Stevenson University