Eric Stagnitti
Little Falls,NY
Summary
Experienced Dental Technician with over 19 years of experience in the Dental Field. Extensive knowledge of CAD and CAM. Trained specifically in Crown and Bridge with over 16 years experience with 3 Shape software and designing. Received Bachelor Of Science In Information Technology. Ready to help team achieve company goals. Open and clear communicator, fast learner, accustomed to handling high workload and meeting tight timetables.
Overview
20
20
years of professional experience
Work History
Dandy Lab Tech
Dandy
10.2025 - Current
- Communicate directly with clinicians via phone, chat, and video to resolve issues, clarify workflows, and provide efficient, empathetic customer support.
- Work with doctors in real time to improve case designs, provide guidance on complex cases, and help them confidently use digital tools to achieve the best patient results.
- Support Australian Team during launch to get familiar with AS Connect, Dandy workflows, and share tip and tricks, best practices on how to answer tickets.
Live Scan Review Specialist
Dandy
10.2024 - Current
- Provide real-time feedback to dentists and staff on capturing better intraoral data and adhering to scanning best practices
- Review digital dental scans live and post-submission with dental practice clients
CAD/CAM Designer
Dandy
05.2022 - 02.2024
- Participated in continuing education courses to stay current with industry trends.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
Dental Lab Technician
Biogenic Dental Corporation
03.2006 - 05.2022
- Team leader of crown and bridge digital department.
- Design copings, frameworks, crowns ,bridges, veneers, and implant abutments.
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Operate milling machines and 3d model printers.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ10-2025
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ11-2022
Skills
- Training and Development
- Organization and Time Management
- Teamwork and Collaboration
- Restoration production
- Active Listening
- Computer-Aided Manufacturing
- Deadline-oriented
- Intermediate computer proficiency
Timeline
Dandy Lab Tech
Dandy
10.2025 - Current
Live Scan Review Specialist
Dandy
10.2024 - Current
CAD/CAM Designer
Dandy
05.2022 - 02.2024
Dental Lab Technician
Biogenic Dental Corporation
03.2006 - 05.2022
Bachelor of Science - Information Technology
University of Phoenix
Associate of Arts - Information Technology
University of Phoenix