Eric Staley
Randleman,NC
Summary
Results-driven shift supervisor with expertise in cash handling and employee training. Proven ability to enhance customer satisfaction and streamline operations through strategic planning and effective problem-solving.
Overview
5
5
years of professional experience
Work History
CVS Shift Supervisor
CVS Pharmacy
North, SC
06.2022 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Managed inventory levels, reducing stock discrepancies through effective monitoring and organization.
- Implemented process improvements to enhance workflow efficiency within the team.
- Resolved customer complaints promptly, maintaining high satisfaction levels and fostering loyalty.
- Facilitated communication between management and staff, promoting a collaborative work environment.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Grocery Team Member
Food Lion
North, SC
08.2021 - 06.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Stocked shelves efficiently, ensuring optimal product placement and inventory accuracy.
- Maintained cleanliness and organization of store displays to promote a welcoming environment.
- Collaborated with team members to manage inventory levels and reduce stock discrepancies.
Education
High School Diploma -
Randleman High School
Randleman, NC06-2019
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Safety awareness
- Strategic planning
- Problem-solving
- Strong verbal and written communication
Timeline
CVS Shift Supervisor
CVS Pharmacy
06.2022 - Current
Grocery Team Member
Food Lion
08.2021 - 06.2022
High School Diploma -
Randleman High School