ERIC STENKE
Florence,OR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
25
25
years of professional experience
Work History
Owner
Bridgewater Fish House & Zebra Bar
08.2016 - 11.2024
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
Real Estate Agent
Coldwell Banker
01.2013 - 11.2016
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Advertised client properties through websites, social media, and real estate guides.
- Negotiated, facilitated, and managed real estate transactions.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Purchasing Manager
Riggs Distributing
09.2008 - 08.2009
- Performed monthly reconciliation of open purchasing orders.
- Purchased new products and oversaw inventory stocking and availability.
- Adjusted procedures to maximize department effectiveness.
- Progressed through various purchasing, warehousing and leadership roles.
- Analyzed market and delivery systems to assess present and future materials availability.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Generated reports on purchasing activities to support management decisions.
Manager of Purchasing & Merchandising
Atherton Appliance & Kitchens
11.1999 - 03.2008
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of International Business Economics - Wholesale & Foreign Trade
Winsen Business School
Winsen, Germany04-1999
No Degree - German Language
Goethe Institute
San Francisco, CA01-1993
High School Diploma -
Hillsdale High School
San Mateo, CA06-1990
Skills
- Marketing
- Health and safety compliance
- Performance monitoring
- Procurement management
- Data analysis
- Contract negotiation
- Sales background
- Cost reduction
- Supply chain logistics
- New product introductions strategies
- Market research, forecasting, and analysis
Additional Information
Completed a 4 year internship with Miele & Cie. GmbH & Co. Meckelfeld, Germany.
Languages
German
Full Professional
French
Elementary
Timeline
Owner
Bridgewater Fish House & Zebra Bar
08.2016 - 11.2024
Real Estate Agent
Coldwell Banker
01.2013 - 11.2016
Purchasing Manager
Riggs Distributing
09.2008 - 08.2009
Manager of Purchasing & Merchandising
Atherton Appliance & Kitchens
11.1999 - 03.2008
Bachelor of International Business Economics - Wholesale & Foreign Trade
Winsen Business School
No Degree - German Language
Goethe Institute
High School Diploma -
Hillsdale High School
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