Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Anderson

Florence,OR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Circle K
06.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Food Ambassador

Circle K
01.2019 - 06.2024
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.

Credit Card Customer Service Representative

Sykes Call Center
04.2017 - 01.2019
  • Assisted with reconciliations and customer communications.
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Supported customers with invoices, statements and other basic questions.
  • Received inbound customer calls related to credit and accounts receivable.

Education

High School Diploma -

Eustis High School
Eustis, FL
06.2016

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Call management
  • Team collaboration
  • Quality control
  • Product and service solutions
  • Paperwork processing

Timeline

Customer Service Representative

Circle K
06.2025 - Current

Food Ambassador

Circle K
01.2019 - 06.2024

Credit Card Customer Service Representative

Sykes Call Center
04.2017 - 01.2019

High School Diploma -

Eustis High School

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