Eric Sunkel
IT Product Manager
Rowlett,TX
Summary
Senior-level Product Owner/Manager with five years of complex program management in information security and over fifteen years managing IT operations and development teams. Leader in creating strategy and vision for teams to create customer based solutions. Experienced in resource management and results based contracts. Highly skilled at roadmap and strategic planning. Continual learner, highly skilled at listening to customers and working with remote development teams to create solutions that deliver the highest value on time and within budget. Proven success in leading discussions on complex risk topics and finding solutions through networking and process design. Talented negotiator with twenty-two years of bringing people together to develop business solutions to mitigate high levels of risk. Five years experience as the environment manager for property and casualty rating and predictive modeling engines (JRA to Z/OS). Well educated and experienced in leading team through AWS cloud first initiatives using Terraform and GIT CI/CD pipelines.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
4
4
Certifications
Work History
Product Manager
State Farm Insurance Inc
Richardson, TX
02.2019 - Current
- Devised, deployed, and monitored processes to boost long-term business success and increase profit levels by $500,000 annually.
- Improved operational efficiency and by managing budgets and staffing plans. Saved $750,000 by avoiding overlap.
- Planned full features, releases, and product improvements from start to finish with engineering and internal business areas for two product sunsets, and two new product launches on time and under budget.
- Managed day-to-day business operations, including, finance, HR, marketing, and public relations for several different products that resulted in decreasing security risk and technical debt.
- Listened to stakeholders needs and led changes to improve team communications. Conducted surveys to verify effectiveness.
Improved team workflow processes. - Improved team workflow processes. Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices and run-books.
Product Owner
State Farm Insurance Inc
Richardson, TX
02.2017 - 09.2019
- Oversaw entire product deployments from vision and creation to rollout and delivery. During this time we increased team focus and implemented a password protection vault 3 months ahead of schedule.
- Owned and prioritized product backlog for 4 security products and kept promised commitments on time and on budget.
- Managed onsite and remote team operations for on-prem and SaaS security access control products. Moved 50% of patches and updates to offshore.
- Increased team productivity by 25% through documented recovery procedures and runbook.
Identity Access Analyst
State Farm Insurance Inc
Richardson, TX
05.2017 - 08.2019
- Chaired a sensitive password cleanup program that reduced the number of clear text passwords by 25%.
- Led an effort to design and implement a stop-gap solution to prevented common passwords entered into Active Directory and LDAP. Reduced weak passwords by 80% in credential directories.
- Setup a program to identify common passwords and a UI to allow updates to the password dictionary.
- Managed a campaign to improve password standards project to raise awareness of password hygiene. This resulted in a 38% improvement of passwords found in GIT repository.
- Increased team productivity by implementing Terraform automation that saved 25% of time spent on manual onboarding and maintenance activities.
- Worked closely with senior leaders and board of directors on leaked password project. Implemented stop-gap solutions on time/under budget.
Data Privacy Analyst
State Farm Insurance
Bloomington, IL
04.2013 - 10.2016
- Chaired sensitive data classification project that identified and categorized data across complex data landscape.
- Created processes to identify owners of data and streamline data life-cycle. Increased knowledge of sensitive assets by %150.
- Led effort to evaluate and implement IBM Optim for data deidentification for test and production Z/OS systems.
- Led team in multiple geographic locations to develop solutions for data scanning and scrubbing.
Education
Bachelor of Science - Information Technology
Franklin University
Columbus, OH 02.2014 - Current
Associate of Science - IT Network
Heartland Community College
Normal, IL 08.2012 - 06.2015
Skills
Team Management
undefinedCertification
Certified Information Security Professional - in progress
Timeline
Certified Agile Product Owner, State Farm Insurance
07-2019
Product Manager
State Farm Insurance Inc
02.2019 - Current
Identity Access Analyst
State Farm Insurance Inc
05.2017 - 08.2019
Product Owner
State Farm Insurance Inc
02.2017 - 09.2019
Bachelor of Science - Information Technology
Franklin University
02.2014 - Current
Data Privacy Analyst
State Farm Insurance
04.2013 - 10.2016
Associate of Science - IT Network
Heartland Community College
08.2012 - 06.2015
Similar Profiles
ANTHONY J. GRIFFITHANTHONY J. GRIFFITH
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services
Daniela CollinsDaniela Collins
Billing and Account Specialist/Office Administrator at State Farm InsuranceBilling and Account Specialist/Office Administrator at State Farm Insurance
Karen DurrettKaren Durrett
Account Representative at Erika Thomas State Farm InsuranceAccount Representative at Erika Thomas State Farm Insurance
Paul SpataroPaul Spataro
Attorney at State Farm InsuranceAttorney at State Farm Insurance
Karen GonzalezKaren Gonzalez
Private Voice Instructor at Wylie ISDPrivate Voice Instructor at Wylie ISD