Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Eric Swann

Pocahontas,Arkansas

Summary

Reliable Delivery Courier known for high productivity and efficiency in completing tasks. Possess specialized skills in navigation, time management, and customer service which ensure timely and accurate deliveries. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to meet diverse client needs and maintain positive relationships.

Overview

15
15
years of professional experience

Work History

Delivery Courier

FedEx Express
Jonesboro, Arkansas
10.2020 - 02.2025
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Checked and secured package loads before deliveries.
  • Coordinated parcel delivery using strong time management skills.
  • Utilized navigation tools and local knowledge to find the most efficient delivery routes.

Mail Carrier

Contractor for USPS
Pocahontas, Arkansas
12.2009 - 09.2020
  • Provided friendly customer service at all times while delivering mail.
  • Sorted mail to be delivered according to route and customer address.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Operated a vehicle in accordance with safety regulations.
  • Scanned packages for delivery tracking.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Observed road rules, weather, and road conditions and other factors to maintain safe driving record.

Education

High School Diploma -

Pocahontas High School
Pocahontas, AR
05-1993

Skills

  • Route optimization
  • Vehicle maintenance
  • Package tracking
  • Customer service
  • Time management
  • Safety compliance

Accomplishments

  • Employee of the month
  • Safe Driving award four years in a row

Timeline

Delivery Courier

FedEx Express
10.2020 - 02.2025

Mail Carrier

Contractor for USPS
12.2009 - 09.2020

High School Diploma -

Pocahontas High School