Summary
Overview
Work History
Education
Skills
Timeline
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Eric Tam

Wayne,NJ

Summary

Resourceful team player with experience with common software applications and in analyzing crucial information and data. Well-versed in strategies to uphold workplace excellence and efficiency that will satisfy both the customers and the company itself. Skilled at project support with proven history of engaging in extensive solutions-oriented problem-solving.

Overview

9
9
years of professional experience

Work History

Order Processing Intern

Zzipco
01.2024 - Current
  • Conducted communication with customers to address and resolve order inquiries, changes and cancellations in a clear, concise, and professional manner.
  • Developed familiarity and experience with utilizing SAP and Quickbooks.
  • Processed sales orders in a punctual, accurate, and time efficient order.
  • Generated various product labels for different products and package types.
  • Communicated and worked closely with warehouse staff to ensure orders were properly processed and items were accurately distributed.
  • Entered, previewed, and edited crucial data in spreadsheets and databases in the logistics department.
  • Translated emails and documents for workers whose first language is not English.

Seafood Clerk

Corrado's Market
02.2020 - 08.2020
  • Assisted customers with seafood selections in a professional, friendly, and efficient manner.
  • Demonstrated exceptional customer service skills by addressing customer inquiries regarding seafood recommendations, inventory, and miscellaneous aspects of the market.
  • Conducted attentive examinations on the freshness of the products and discarded the expired products.
  • Kept inventory of the available seafood selections the seafood department had in store on a daily basis.
  • Held the responsibility of opening and closing the department during morning and evening shifts, respectively.
  • Displayed workplace versatility by occasionally performing the functions and tasks of a meat clerk in the nearby meat department.
  • Operated and ensured the functionality of a series of technology and machinery, including but not limited to: ice machines, price tag printers, and lobster cookers.

Library Volunteer

Wayne Public Library
08.2015 - 06.2016
  • Managed library materials materials through accurate record keeping.
  • Cultivated an organized and efficiently functioning library environment through regular sorting, shelving, and cataloging of items.
  • Established a welcoming space through tidying and organizing the library.
  • Enhanced library user experience by addressing and resolving their problems and inquiries in a friendly and professional manner.
  • Demonstrated extensive workplace knowledge and ambitious work ethic through the process of learning and utilizing the Dewey Decimal System to sort non fiction works.

Education

Bachelor of Science - Biomedical Engineering

Rutgers, The State University of New Jersey
New Brunswick, NJ

Skills

  • Customer Service
  • Interpersonal Relations
  • Language Translating
  • Data Analysis
  • Computer/Software Expertise
  • Order Processing
  • Critical Thinking
  • Cataloging
  • Team Collaboration

Timeline

Order Processing Intern

Zzipco
01.2024 - Current

Seafood Clerk

Corrado's Market
02.2020 - 08.2020

Library Volunteer

Wayne Public Library
08.2015 - 06.2016

Bachelor of Science - Biomedical Engineering

Rutgers, The State University of New Jersey

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Eric Tam