Eric Thunander
Temple,Tx
Summary
Dynamic retail professional with extensive experience at Lowes Home Improvement, excelling in promotional planning and staff training. Proven track record in enhancing visual merchandising and driving sales through effective teamwork and problem-solving. Adept at developing training programs that elevate service efficiency and product knowledge, fostering a culture of excellence.
Overview
7
7
years of professional experience
Work History
Department Sales Floor Supervisor
Lowes Home Improvment
12.2024 - Current
- Supervised daily operations on sales floor, ensuring optimal product placement and customer engagement.
- Trained new associates on company policies, product knowledge, and customer service standards.
- Monitored inventory levels, facilitating timely restocking to maintain product availability for customers.
- Assisted in developing promotional displays, enhancing visual merchandising to attract customer attention.
Merchandise Service Manager
Lowes Home Improvment
07.2022 - 12.2024
- Trained and mentored team members to enhance product knowledge and service skills.
- Collaborated with cross-functional teams to coordinate promotional events and optimize product displays.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Coordinated and distributed projects such as resets and ad sets to associates.
Night Merchandise Service Manager
Lowes Home Improvment
04.2021 - 07.2022
- Developed training programs for staff, improving product knowledge and service efficiency.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Traveled to 3 stores to execute high demolition resets, while building strong relationships with their respective leadership teams.
Merchandise Service Associate
Lowes Home Improvment
10.2020 - 04.2021
- Implemented store promotions and merchandising strategies to increase product visibility.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Cross-trained and provided backup support for organizational leadership.
Merchandiser
Bucee's
08.2019 - 10.2020
- Developed and executed visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed inventory levels, ensuring optimal stock availability and minimizing out-of-stock occurrences.
- Collaborated with cross-functional teams to implement promotional initiatives and increase customer engagement.
- Trained and mentored new team members on merchandising standards and operational procedures.
Assistant Store Manager
Petsmart
07.2018 - 08.2019
- Led daily store operations to ensure optimal customer service and product availability.
- Trained and mentored staff on best practices for merchandise management and customer engagement.
- Implemented inventory control measures, reducing stock discrepancies and enhancing accuracy.
- Developed promotional strategies that increased sales and improved customer retention rates.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma -
Temple High School
Temple, TXSkills
- Promotional planning
- Staff training and development
- Teamwork and collaboration
- Problem-solving
- Active listening
- Adaptability and flexibility
- Merchandise promotion and display
- Visual merchandising
Accomplishments
- Successfully turned a high volume stores physical inventory around. Going from losing $40k constantly from the previous 4 years to only losing $2k in one year
- Won the Regional Christmas Display challenge.
- Consistently being brought into different stores to fix the Merchandise and Inventory aspect of 3 different stores
Timeline
Department Sales Floor Supervisor
Lowes Home Improvment
12.2024 - Current
Merchandise Service Manager
Lowes Home Improvment
07.2022 - 12.2024
Night Merchandise Service Manager
Lowes Home Improvment
04.2021 - 07.2022
Merchandise Service Associate
Lowes Home Improvment
10.2020 - 04.2021
Merchandiser
Bucee's
08.2019 - 10.2020
Assistant Store Manager
Petsmart
07.2018 - 08.2019
High School Diploma -
Temple High School