Eric Tichenor
Ferndale
Summary
My objective is to be hired by your great company. To become a valued team member and leader. To learn the culture and the logistics of how this company is successfully ran. I will bring my great energy, my passion for hiring the right staff and give the best training. I have an incredible work ethic and unique management style to continue increasing sales, pushing this location forward, all while having a fun and safe work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant general manager
Seva
Detroit
08.2023 - 03.2025
- Interviewing all FOH candidates
- Hiring the right people
- On boarding new employees
- Implementing the new FOH training program that I designed myself
- Checking back on the progress for each employee
- Scheduling for all managers and FOH staff, and create BOH schedules if needed
- All opening and closing restaurant duties and maintenance
- Provided training, guidance, and support to staff members on proper procedures and policies.
AGM front of the house manager
Pop's for Italian
Ferndale
11.2021 - 08.2023
- I was the "Culture Ambassador" front of the house manager.
- I took old school Italian hospitality and gave it a modern twist. Every table was touched, knew every regular by name and drink. People thought I was Pops
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- I managed servers, bussers, host, and carry out
Bar Manager
El Zocalo
Detroit
01.2020 - 10.2021
- Setting all bartends and servers up for success
- All manager opening and closing duties
- Facilitate in all orientations, help hire new staff and oversee all new house trainers
Assistant General Manager
MOD Pizza - Paradies
Detroit
09.2019 - 02.2020
- I help run the entire operations
- All open and closing duties
- Scheduling, inventory, finalize payroll and coach an entire staff to work as effective and efficiently as possible
Assistant General Manager (AGM)
Krispy Kreme
Allen Park
03.2019 - 08.2019
- Running full shifts, interviewing new employees and orientations
- Putting together wholesale orders and sending routes out nightly
General Manager
Midwest Movies 11@ Millrun
Hilliard
06.2017 - 05.2018
- All operating duties
- Hiring and training all new staff
- All food and supply orders
- Movie and employee scheduling
- Creating drink and food menus
Corporate Trainer/Assistant Manager
Movie Tavern
Fort Worth
09.2011 - 05.2016
- Recruiting new team members
- Scheduling/performing orientations
- All opening and closing duties
- Devised strategies to open new locations, orientate, train and direct a 90+ person FOH staff to achieve corporate objectives.
- Perform bar inventory and assist with kitchen inventory when needed
Education
Diploma -
Western International High school
Skills
- Assistant manager And AGM experience
- Corporate training experience and passion
- Pizza experience
- Microsoft Office
- Food Safety
- Time management
- Operations
- Inventory
- Cocktail experience
- Conflict management
- Bartending
- Administrative experience
- Hotel food and beverage experience
- Casual dining experience
- Microsoft Word
- Corporate Training
- Employee training and onboarding
- Staff scheduling
- Conflict resolution
- Performance evaluation
- Menu development
Certification
- ServSafe, 10/01/19, 10/01/24
- Driver's License
Languages
English
Personal Information
Title: Manager for the people
Timeline
Assistant general manager
Seva
08.2023 - 03.2025
AGM front of the house manager
Pop's for Italian
11.2021 - 08.2023
Bar Manager
El Zocalo
01.2020 - 10.2021
Assistant General Manager
MOD Pizza - Paradies
09.2019 - 02.2020
Assistant General Manager (AGM)
Krispy Kreme
03.2019 - 08.2019
General Manager
Midwest Movies 11@ Millrun
06.2017 - 05.2018
Corporate Trainer/Assistant Manager
Movie Tavern
09.2011 - 05.2016
Diploma -
Western International High school