Leonard Macon

• Supervised daily shift operations at Rallys fast food restaurant.
• Trained crew members on drive-thru service and food preparation standards.
• Coordinated staff schedules, breaks, and shift coverage.

Managed inventory by placing truck orders for food supplies

• Supervised daily shift operations to ensure efficient service at Rally's fast food restaurant.
• Trained crew members in drive-thru service and food preparation standards to enhance customer experience.
• Coordinated staff schedules and shift coverage to maintain optimal staffing levels.
• Truck orders and food counts
• Monitored cash handling, register counts, and safe drawer procedures.
• Enforced food safety, cleanliness, and restaurant sanitation routines.
• Assisted with inventory checks, supply orders, and stock rotation.
• Supported customer service issues and resolved guest concerns quickly.
• Opened and closed restaurant according to Rallys operating procedures.
• Provided training, guidance, and support to staff members on proper procedures and policies.
• Resolved customer complaints in a timely manner while maintaining a professional demeanor.
• Performed administrative tasks such as filing paperwork, preparing documents.
• Ensured that customer service standards were met or exceeded at all times.
• Motivated and led team members to work together to achieve targets.
• Assisted in the recruitment process by conducting interviews with prospective candidates.