Eric Tolbert II
Chicago,IL
Summary
Dynamic professional with a proven track record in freight handling and customer service, demonstrated during my tenure at US Messenger. Excelled in maintaining records and fostering team collaboration across diverse groups. Achieved significant efficiency improvements by mastering dock equipment operation and enhancing workplace safety.
Overview
1
1
year of professional experience
Work History
Loading Dock Worker
US Messenger
Chicago, IL
01.2024 - 10.2024
- Assisted construction workers and tenants across multiple floors on the loading dock.
- Delivered FedEx packages to different floors.
- Demonstrated excellent customer service and collaborated on achieving goals.
- Conducted site visits to over 20 locations within 4 months.
- Handled lifting of packages ranging from 20 to over 80 pounds.
- Managed dock closure and secured facilities in all departments.
Camp Counselor
Don Nash Community Center
06.2023 - 08.2023
- I had a age group for 6-7 year olds where I had to watch over them and have fun by playing games
- I had to write up incidents that happened with them
Security Personnel
S3
06.2023 - 07.2023
- Conducted manual bag searches to locate prohibited items.
- Stayed consistently vigilant during all shifts.
- Authored reports detailing thefts, security breaches, and abnormal incidents for future legal processes.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering
- Completed incident reports regarding violations of policies or procedures
- Reviewed guest identification and employee credentials to authorize entry onto premises
- Monitored security cameras to identify and respond to suspicious activity
Education
Bachelor of Science - Business
Eastern Illinois University
Charleston, ILSkills
- Care planning
- Customer service
- Business Administration
- Schedule Management
- Order Evaluation
- Safe food handling
- Food Storage
- Collaborating With Diverse Teams
- Rapid Learner
- Multitasking
- Agility Drills
- Experienced Coach
- Competitive
- Shipping and receiving
- Stacking accuracy
- Maintaining records
- Freight handling
- Barcode scanning
- Package preparation
- Dock equipment operation
- Pallet jack proficiency
- Workplace cleanliness
- Hazardous materials
- Product verification
- Freight stacking
- Dock operations support
- Health and safety compliance
- Heavy lifting proficiency
Traits
- Diligent
- Hardworking
- Excellent time management
- Strong organizational skills
- Passionate and motivated
- Quick learner
- Effective communication skills
- Ability to work collaboratively in a team
- Attention to detail
References
References available upon request.
Timeline
Loading Dock Worker
US Messenger
01.2024 - 10.2024
Camp Counselor
Don Nash Community Center
06.2023 - 08.2023
Security Personnel
S3
06.2023 - 07.2023
Bachelor of Science - Business
Eastern Illinois University