Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Vaca

Houston

Summary

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services.

Overview

6
6
years of professional experience

Work History

Teller

Frost Bank
04.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Assistant Manager

Oreilly Auto Parts
03.2022 - 04.2024
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responsible for preparing cash registers for coworkers, and counting our store safe.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Answered constant flow of customer calls with minimal wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Counted money in drawers at beginning and end of each shift.

Fulfillment/Customer Service desk/cashier

Lowe’s Home Improvement
06.2021 - 03.2022
  • As A Fulfillment employee in Lowes my task is to ensure that our customers orders are "picked", labeled, and placed in the appropriate location that best suits our customers needs all in a timely manner.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.

Supermarket/Barri Financial Group

El Ahorro Supermarket
11.2018 - 04.2019
  • Must use customer service to assist customers with wire transfers, cashing checks, and paying home bills
  • Multitasking is a big part of the job, dealing with customers' problems trying to figure out the best solution and taking calls all while helping all in a proper amount of time.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Processed customer orders and accurately handled payment transactions.
  • Maintained accurate records of customer transactions for reporting purposes.

Education

High School Diploma -

Stephen F. Austin Highschool
06.2018

Skills

  • Bilingual
  • Fast learner
  • Flexible
  • Computer knowledge
  • Great Communication
  • Customer Relations
  • Shift Coverage
  • Money Handling

Timeline

Teller

Frost Bank
04.2024 - Current

Assistant Manager

Oreilly Auto Parts
03.2022 - 04.2024

Fulfillment/Customer Service desk/cashier

Lowe’s Home Improvement
06.2021 - 03.2022

Supermarket/Barri Financial Group

El Ahorro Supermarket
11.2018 - 04.2019

High School Diploma -

Stephen F. Austin Highschool

Similar Profiles

CREATE PROFILE
Eric Vaca