Melissa Moreno
West Valley City,UT
Summary
Experienced Cashier with a customer service and cash handling. Proven to provide excellent service to customers, process transactions accurately, and maintain a clean and organized work environment. Works great in Fast-paced environments and works well under pressure. A reliable team player with a positive attitude and a passion for giving the best customer experiences.
Overview
3
3
years of professional experience
Work History
Teller
Wells Fargo
Salt Lake City, UT
07.2024 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Balanced daily cash deposits and vault inventory with zero error rate.
Cashier
Carl's Jr
Salt Lake City
10.2023 - 07.2024
- Greeted customers and provided friendly customer service
- Processed payments, gave change and issued receipts for orders
- Maintained work station clean throughout shift
- Stocked shelves with food items and supplies as needed
- Organized order taking station to ensure efficient fast workflow.
Cashier
Marshall
Salt Lake City
02.2022 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register and processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Helped with price checks for special orders or discounts as requested by customers
- Helped customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Cyprus High School
Magna, UT05.2024
Skills
- Customer Service
- Bilingual
- Creativity
- Organized
- Customer Relationship Building
- Cash Handling
- Drawer balancing
- Fraud Detection
- Banking
- Bilingual in Spanish
- Math aptitude
- MS Office proficient
- Spanish speaking
- Financial Services
- Fraud identification
- Friendly
- Excellent communication skills
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Teller
Wells Fargo
07.2024 - Current
Cashier
Carl's Jr
10.2023 - 07.2024
Cashier
Marshall
02.2022 - 10.2023
High School Diploma -
Cyprus High School
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