Eric Vanderbeke
Clinton Township,MI
Summary
Dynamic professional with a proven track record at Metro PCS, excelling in team leadership and customer service. Recognized for enhancing employee morale and ensuring compliance with operational standards. Skilled in GPS route planning and problem-solving, consistently delivering exceptional service and fostering a collaborative work environment.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver
Joyology
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Managee
Smokers Society
01.2020 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
District Manager
Metro OCS
02.2013 - 07.2017
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Owner
Metro PCS
05.2007 - 12.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
Super Fair Cellular
03.2004 - 07.2007
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
2007 - General Studies
Warren Mott High School
Warren06.2007
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
Timeline
Managee
Smokers Society
01.2020 - 12.2024
District Manager
Metro OCS
02.2013 - 07.2017
Owner
Metro PCS
05.2007 - 12.2013
Manager
Super Fair Cellular
03.2004 - 07.2007
Delivery Driver
Joyology
2007 - General Studies
Warren Mott High School