Eric VanDover
Poplar Bluff,MO
Summary
With over two decades at AT&T, I've excelled in roles from Customer Services Technician to Sr Specialist in Risk Management, showcasing my expertise in maintenance and repair alongside advanced communication. A proven leader in network services and safety, my innovative management and problem-solving skills have driven significant achievements, including a 28-year safe driving record.
Overview
33
33
years of professional experience
Work History
Sr Specialist Risk Management
AT&T
Poplar Bluff, MO
05.2022 - 02.2025
- Damage Claim Processing
- Field Visits
- Communicating with clients to get correct information
Manager Network Services
AT&T
Poplar Bluff, MO
05.2015 - 04.2022
- Manager of AT&T Installation and Repair Crew.
- Leader of the Safety Team for a three-state region.
- Certified SMITH System SAFE Driving Trainer.
- 28-year safe driving record.
- Team Building.
- Monitoring and Payment of Contract Excavators.
Customer Services Technician
AT&T
Poplar Bluff, MO
09.1996 - 04.2015
- AT&T Services Installation and Repair.
- Cable Splicing.
- Troubleshooting using various meters.
- Cable Locating.
- Pole Climbing.
- Ladder work.
- High-Speed Internet Installation and Repair.
- Customer Relations.
- Outside Plant Safety Trained.
- Ground Fault Locating
Cable Locator
SM&P Locating Services
Poplar Bluff, MO
06.1994 - 09.1996
- Telephone Cable Locator.
- Lead Tech Status
Apprentice Electrician
Rains Electric
Poplar Bluff, MO
09.1991 - 05.1994
- Residential and Commercial Wiring
- 110/220-Volt Services
- Running and terminating electrical connections.
- Wiring electrical panels.
Education
High School Diploma -
Southern Missouri Christian School
Poplar Bluff, MO05-1991
Skills
- Innovation management
- Failure management
- Maintenance and repair
- Business reporting
- Advanced communication
- Expert problem solving
Affiliations
- Hunting
- Fishing
- Wildlife Management
- Hobby Farm
Accomplishments
- AT&T YOU LEAD Management Training Course
- SMITH Systems Safe Driving Trainer
References
References available upon request.
Timeline
Sr Specialist Risk Management
AT&T
05.2022 - 02.2025
Manager Network Services
AT&T
05.2015 - 04.2022
Customer Services Technician
AT&T
09.1996 - 04.2015
Cable Locator
SM&P Locating Services
06.1994 - 09.1996
Apprentice Electrician
Rains Electric
09.1991 - 05.1994
High School Diploma -
Southern Missouri Christian School
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