Eric VanWalleghem
Auburn,California
Summary
Dynamic operations management professional with extensive expertise in financial and clinical improvement, process enhancement, and leadership. Proven track record of achieving fiscal solvency, fostering customer relations, negotiating contracts, and driving revenue growth through strategic planning. Strengths include adept problem-solving, effective communication, and a commitment to team and culture building, complemented by strong financial acumen and adaptability. Dual Master’s Degrees in Business Administration and Exercise Physiology provide a solid foundation from roles as a licensed Administrator and Physical Therapist Assistant, enabling navigation of the complexities of nursing home operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Consultant / Interim Administrator
Aspen HealthCare, Stonebrook HealthCare, Sweetwater HealthCare, PACS
11.2024 - Current
- Managed day-to-day operations of Licensed Skilled Nursing Facility
- Implement processes for financial and clinical improvement
- Assess feasibility for Special Treatment Program (STP)
- Meet with key constituents for contracting, construction, and training for STP programing
- Survey preparation
- Established QAPI Program to ensure continued success for Clinical, Employee, Customer Service, and Business Performance that utilize various metrics designed for Quality Assurance and Process Improvement.
Administrator
Siena Skilled Nursing and Rehabilitation Center
09.2017 - 10.2024
- Managed day-to-day operations of 107 Licensed Skilled Nursing Facility
- Improved CMS star rating to 5 Star Facility
- Consistently produced stellar survey outcomes
- Provide leadership to facilitate successful transition from Kindred to Generations Health Care.
- Established systems and process to ensure fiscal solvency.
- Stabilized workforce for Department Heads, Direct Care Givers, Dietary
- Continue to lead facility through Covid-19 Pandemic
- Developed and launched Special Treatment Program. Proven to be new business model for Generations Health Care (Hybrid).
- Multiple Awards received such as Facility of the Month(s) and Facility of the Year.
Administrator
Crystal Ridge Care Center
06.2017 - 09.2017
- Managed day-to-day operations of 99 Licensed Skilled Nursing Facility
- Improved relationship with key customer by establishing quality outcomes
- Prepare facility for Recertification.
- Established systems and process to ensure fiscal solvency.
- Established QAPI Program to ensure continued success for Clinical, Employee, Customer Service, and Business Performance that utilize various metrics designed for Quality Assurance and Process Improvement.
Administrator
Windsor El Camino Care Center
09.2015 - 06.2017
- Managed day-to-day operations of 178 Licensed Skilled Nursing Facility
- Improved relationship with key shareholders by establishing quality outcomes
- Established preferred partnership with multiple healthcare organizations by achieving quality outcomes while lowering average length of stay per DRG
- Lead team to best recertification survey facility has had in 20 years. 82% decrease in Nursing deficiencies from 2015 to 2016. Improved upon this mark with 4 nursing deficiencies in 2017.
- Established Excellence Committees for Clinical, Employee, Customer Service, and Business Performance that utilize various metrics designed for Total Quality Improvement.
- Led facility from 2 Star Facility to 5 Star Facility.
Administrator
American River Center SunBridge Health Care/Genesis
08.2009 - 09.2015
- Managed day-to-day operations of 99-bed SNF.
- Cultivated outstanding relations with residents, families, employees, Ombudsman and Department of Public Health.
- Successfully led facility off Special Focus List (7 months).
- Led facility from 1 Star to a 5 Star Facility (26 months).
- Provide leadership to facilitate successful transition from SunBridge to Genesis Health Care.
- Brought labor and expenses within budget during first 4 months
- Rolled out several key clinical and operational initiatives to drive quality care and control costs.
Interim Administrator
Foothill Oaks Care Center
Auburn, CA
04.2009 - 07.2009
- Managed day-to-day operations of 99-bed Licensed Skilled Nursing Facility.
- Cultivated outstanding relations with residents, families and employees.
- Re-established comprehensive Interdisciplinary Team process.
- Reduced overtime by 7% within 90 days.
- Established proven systems for process improvements.
- Repaired fractured relationship with Union Representatives.
Administrator-in-Training
Stonebrook Healthcare Center
Concord, CA
08.2008 - 04.2009
- Acquired comprehensive knowledge in the following areas:
- Day-to-day operations of 120-bed SNF.
- Forecasting/Preparing annual operating budget.
- Negotiating preferred provider contracts with multiple Health Plans
- Renegotiated contracts resulting in 4.5% increase in total reimbursement
- Monitoring Accounts Payable – Accounts Receivable including aged accounts and collections. Decreased DSO by 3.2 days
- Enlisted staff participation in wellness/teamwork promotions.
- Implemented resident, family and employee satisfaction surveys utilizing MyInnerview program.
Director of Sales and Marketing
Hallmark Rehabilitation
California
05.2007 - 08.2008
- Marketed full-range of rehabilitation therapy services and negotiate contracts with hospitals and Healthcare Centers throughout California.
- Developed new revenue opportunities using self-sourced leads, prospecting and cold calling techniques focusing on WIN – WIN approach for new clients.
- Conducted comprehensive needs assessments to enable facilities to grow business volume and increase revenues.
Director of Business Development – Western United States
People First Rehabilitation / Kindred
11.2004 - 04.2007
- Cultivated new markets for services in a 15-state Western Region.
- Delivered exceptional results marketing skilled therapy services to corporate chain hospitals, and skilled nursing facilities.
- Created targeted rehabilitation services programs that delivered revenue gains for both parties. New customers averaged 7.8% increased revenue
- Managed top performing region in total revenue and business growth.
- Established relationships with owners, CEOs, admin., executives.
Education
Master of Business Administration -
University of Phoenix
Sacramento, CAMaster of Arts Degree - Exercise Physiology
California State University
Chico, CABachelor of Arts Degree - Exercise Physiology
California State University
Chico, CASkills
- Problem-solving
- Attention to detail
- Team Leadership & Development
- Client relationships
- Adaptability
- Integrity and honesty
Certification
- Licensed Nursing Home Administrator #7276
- Licensed Residential Care Facility for the Elderly (RCFE) #6082092740
- Physical Therapy Assistant #AT3871
Timeline
Consultant / Interim Administrator
Aspen HealthCare, Stonebrook HealthCare, Sweetwater HealthCare, PACS
11.2024 - Current
Administrator
Siena Skilled Nursing and Rehabilitation Center
09.2017 - 10.2024
Administrator
Crystal Ridge Care Center
06.2017 - 09.2017
Administrator
Windsor El Camino Care Center
09.2015 - 06.2017
Administrator
American River Center SunBridge Health Care/Genesis
08.2009 - 09.2015
Interim Administrator
Foothill Oaks Care Center
04.2009 - 07.2009
Administrator-in-Training
Stonebrook Healthcare Center
08.2008 - 04.2009
Director of Sales and Marketing
Hallmark Rehabilitation
05.2007 - 08.2008
Director of Business Development – Western United States
People First Rehabilitation / Kindred
11.2004 - 04.2007
Master of Arts Degree - Exercise Physiology
California State University
Bachelor of Arts Degree - Exercise Physiology
California State University
Master of Business Administration -
University of Phoenix