Eric W. Decker
Lake in the Hills
Summary
Shift management professional with extensive experience in leading teams and ensuring seamless operational workflows. Consistently delivers results through effective team collaboration and adaptability to dynamic environments. Known for strong leadership skills, problem-solving abilities, and maintaining high standards of performance.
Experienced with overseeing complex shift operations and maintaining team productivity. Utilizes leadership skills to manage staff and respond to emergencies effectively. Track record of maintaining order, ensuring safety, and driving team success through clear communication and strategic planning.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
33
33
years of professional experience
Work History
Realtor
Better Homes and Gardens Real Estate
Grayslake, IL
02.2025 - Current
- Guided clients through buying and selling processes, ensuring a seamless experience.
- Developed comprehensive marketing strategies to showcase properties effectively.
- Analyzed market trends to advise clients on pricing and investment opportunities.
- Negotiated contracts and facilitated communication between buyers and sellers.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Detective
Spring Grove Police Department
Spring Grove, IL
01.2022 - 02.2024
- Led complex investigations, coordinating with multiple agencies to solve high-profile cases.
- Analyzed crime scenes using forensic techniques to gather evidence and support case development.
- Mentored junior detectives, providing guidance on investigative strategies and legal procedures.
- Developed and implemented new protocols for evidence collection, enhancing overall departmental efficiency.
- Conducted interviews with witnesses and suspects, extracting critical information to advance investigations.
- Prepared detailed reports and presented findings to prosecutors, ensuring effective case prosecution.
- Obtained and served search warrants related to ongoing cases.
- Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
Surveillance Officer
BL Auto Group
Elgin, Il
01.2021 - 03.2022
- Monitored surveillance footage for suspicious activities to ensure safety and security.
- Conducted regular inspections of premises to identify vulnerabilities and improve security protocols.
- Collaborated with law enforcement during investigations, providing critical evidence and insights.
- Developed training materials for new staff on surveillance equipment usage and best practices.
- Established communication channels with management to report findings and suggest strategic enhancements.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
Investigator
McHenry County States Attorney
Woodstock, IL
04.2021 - 11.2021
- Conducted thorough investigations to gather evidence for criminal cases.
- Collaborated with law enforcement agencies to coordinate case strategies and resources.
- Analyzed complex data sets to identify patterns and trends relevant to ongoing investigations.
- Prepared detailed reports summarizing findings and recommendations for prosecution teams.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collaborated with federal agencies on investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
Shift Commander / Sergeant of Police
Lake in the Hills Police Department
Lake in the Hills, IL
04.1993 - 05.2019
- Supervised daily operations, ensuring adherence to departmental policies and protocols.
- Coordinated incident response efforts, enhancing communication among personnel during critical situations.
- Conducted regular training sessions for officers, improving team readiness and operational efficiency.
- Developed strategic plans for resource allocation, optimizing staffing levels during peak periods.
- Led critical incident management initiatives, fostering collaboration between law enforcement and community stakeholders.
- Evaluated performance metrics to identify areas for departmental enhancement and professional development opportunities.
- Mentored junior officers in best practices for public safety and crisis intervention techniques.
- Provided ongoing feedback to employees, supporting their professional growth and development within the organization.
- Led by example in promoting a positive attitude among staff members towards teamwork and problemsolving.
Education
Staff and Command of Police -
Northwestern University
Evanston, IL01-2004
Criminal Justice - undefined
Illinois State Police Academy
Springfield, IL01-1993
Liberal Arts - undefined
Carthage College
Kenosha, WI01-1990
High School/Junior Reserve Officers Training Corps - undefined
St. Johns Military Academy
Delafield, WI01-1988
Skills
- Sergeant from 1993 - Present
- Traffic Unit Commander from 2000 - Present
- Public Information Officer/Media Relations 2012 - Present
- Police sergeant 2002 - present
- Expandable baton instructor 2004 - Present
- Less Lethal Pepper-ball Instructor 2003 - Present
- OC Instructor 1998 - Present
- SWAT Team Commander from 1998 - 2005
- Motorcycle Officer from 1998 - 2000
- Firearms Instructor 1996 - Present
- K-9 Officer from 1995 - 1998
- Bike Patrol Officer from 1994 - 1995
- Patrol Officer from 1993 - 1995
- Client relations
- Strong negotiation skills
- Administrative support
- Relationship building
Accomplishments
- I have received 3 accommodations for life saving measures
- 2nd Place in the Illinois Chief of Police Traffic Safety Challenge (2015)
- 1st Place in the Illinois Chief of Police Traffic Safety Challenge (2016)
- 1st Place in the Illinois Chief of Police Traffic Safety Challenge (2017)
- 1st Place in the Illinois Chief of Police Traffic Safety Challenge (2018)
Interests
Public Safety and Community Service
Timeline
Realtor
Better Homes and Gardens Real Estate
02.2025 - Current
Detective
Spring Grove Police Department
01.2022 - 02.2024
Investigator
McHenry County States Attorney
04.2021 - 11.2021
Surveillance Officer
BL Auto Group
01.2021 - 03.2022
Shift Commander / Sergeant of Police
Lake in the Hills Police Department
04.1993 - 05.2019
Criminal Justice - undefined
Illinois State Police Academy
Liberal Arts - undefined
Carthage College
High School/Junior Reserve Officers Training Corps - undefined
St. Johns Military Academy
Staff and Command of Police -
Northwestern University